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Sr. Product Filing Analyst

2 months ago

Worcester, United States The Hanover Insurance Group, Inc. Full time
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, ESG initiatives and IDE journey.

Our Product Department is seeking a Product Filing Analyst to join our team in our Worcester, MA office. This is a full time, exempt role. This is a hybrid opportunity.

POSITION OVERVIEW:Participates in product form and rule development and maintenance to ensure Hanover has the capacity and capability to deliver quality, competitive products to our customers. Execute product strategy in collaboration with Business Units, Operations, IT Systems, Underwriting, Legal, Claims, Actuarial, and Compliance. Utilize working understanding of products, operations and processes to support form formatting, prepare filings, and manage objections and approvals. Coordinate system automation requests for filed products. Support filings for projects, maintenance, and compliance activities.

IN THIS ROLE, YOU WILL:
  • Perform work in support of multiple initiatives, lines of business and/or products. Business acumen includes state regulations, compliance, and product coverages.
  • In conjunction with the Filing Manager, research filing requirements and develop filing strategy; provide insight and guidance for highly regulated states or complex filings.
  • Prepare filing packages by thoroughly investigating and researching multiple resources and tools to meet filing requirements. Coordinate with filing vendors, if applicable.
  • Maintain communication with project team constituents to keep them updated of the filing status. This includes but is not limited to ensuring project team constituents are on all appropriate notifications (filing packages, objections, objection responses and approval notifications) from our Compliance partners.
  • Manage objection responses and approval notices on a priority basis.
  • Coordinate information from Product Management and Actuarial as needed to respond to insurance department inquiries/objections within required time frame.
  • Compiles final approval form/rule/rate requirements and distributes to all parties involved within the required time frame.
  • Understand implications a change has to other aspects of the filing or coverage and provide consultation.
  • Maintain database of Regulatory Concerns and/or Knowledge and Language Library by Line.
  • Participate in special research, audit, and compliance projects as requested.
  • Supports basic changes such as ISO and/or simple proprietary based changes and coordinates with business partners to develop complete filing package.
  • Prepare a basic filing package by thoroughly investigating and researching multiple resources and tools to meet filing requirements.
  • Acquires approval from more experienced product filing analyst prior to final submission. Working knowledge and understanding of the insurance product development lifecycle.
  • May include additional training/peer mentoring and/or advance insurance education to further expand filing, regulatory and compliance expertise.
  • Participates and contributes to projects and/or key initiatives as assigned.
  • Develops effective relationships with our actuarial, compliance, product, operations, and IT partners.

WHAT YOU NEED TO APPLY:
  • 2-5 years of Regulatory/Compliance, Underwriting or Claims experience.
  • Bachelor's degree or equivalent work experience in related field.
  • CPCU, RPLU, CIC or other insurance industry designations preferred (may be in progress).
  • Solid knowledge of MS Word and Excel, Adobe Acrobat.
  • Working knowledge of SharePoint, SERFF and FilingRamp a plus.
  • Working knowledge of rule and form circulars issued by rating bureaus and research tools.
  • Excellent verbal and written communication skills.
  • Self-directed with the ability to prioritize multiple projects and work efficiently against deadlines, must be able to support multiple assignments while remaining focused and organized.
  • Ability to work in a team environment.


CAREER DEVELOPMENT:

It's not just a job, it's a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you - at every level - to grow and develop.

BENEFITS:

We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you'll enjoy what you do and have the support you need to succeed.

Benefits include:
  • Medical, dental, vision, life, and disability insurance
  • 401K with a company match
  • Tuition reimbursement
  • PTO
  • Company paid holidays
  • Flexible work arrangements
  • Cultural Awareness Day in support of IDE
  • On-site medical/wellness center (Worcester only)
  • Click here for the full list of Benefits

EEO statement:

The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.

Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law."

As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at: HRServices@hanover.com and include the link of the job posting in which you are interested.

Privacy Policy:

To view our privacy policy and online privacy statement, click here.

Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here

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