Advanced Medical Support Assistant

1 month ago

Fayetteville, United States Department Of Veterans Affairs Full time
Summary

This is an OPEN CONTINUOUS ANNOUNCEMENT and will remain open until September 30, 2024 or until all positions are filled. The initial cut-off date for referral of eligible applications will be December 1, 2023 with subsequent cut-off dates on the 1st of each month. Eligible applications received after that date will be referred at regular intervals or as additional vacancies occur on an as-needed basis until positions are filled.



Duties

The Advanced MSA provides specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model with the Health Administration Service, Veterans Healthcare System of the Ozarks (VSHO), Fayetteville, AR.

The duties of the Medical Support Assistant (Advanced) include but are not limited to:

  • Utilizes specialized administrative judgment and the flexible use of a wide range of clinical flow processes relating to access to care across multiple clinics, specialties, and/or care in the community resources.
  • Recommends changes to existing clinic procedures based on current administrative guidelines.
  • Utilizes numerous advanced patient systems in support of multiple clinics involved in an interdisciplinary coordinated care delivery model.
  • Coordinates with the patient care team to review clinic appointment availability and utilization to ensure that clinic schedules are closely monitored to effectively support the needs of the clinics and adjusts as necessary.
  • Develops [and/or] maintains effective and efficient communication with the patient.
  • Prepares correspondence to notify patients of normal lab results; manage a system for follow-up care such as consults, tests, etc.
  • Processes incoming patient secure messaging through HealtheVet and coordinates with care team as appropriate.
  • Participates in team huddles and team meetings to manage, plan, problem solve, and follow-up with patient care by sharing information and collaborating with the interdisciplinary team.
  • Identifies incomplete encounters and communicates findings to providers; as needed; assists the team to reinforce the plan of care and self-help solutions.
  • Monitors pre-appointment information and/or requirements to assure readiness for patient visit/procedure.
  • Evaluates patient information and clinic schedule lists to determine whether the patient requires an immediate appointment.
  • Informs team members about shared patients who receive their care at multiple VA centers, or those who receive care in the community.
  • Identifies reasons for delays in processing Veterans medical care requests, such as bottlenecks and initiates corrective action to alleviate those problems.
  • Maintains contact with both medical and clerical units to resolve problem areas in administrative aspects in providing medical treatment.
  • Orients newly assigned physicians, residents and/or interns on administrative matters regarding patient care in accordance with current VA directives, policies and procedures.
  • Serves as primary contact with medical staff in advising on matters dealing with eligibility determinations.
  • Performs a variety of administrative functions associated with patient care and treatment in one of several clinics performing a variety of medical services.
  • Assists in investigating problems which require special actions such as congressional inquiries, patient abuse cases, and provides findings as appropriate to higher level staff responsible for coordinating the investigation.
  • Receives visitors and telephone calls to the clinic regarding the availability of and procedures for performing assistance, and requests for changes in scheduled appointments.
  • Sends notifications to PACT Teams requesting renewals or issues that patient maybe experiencing with medications.
  • Releases appropriate information in accordance with VA regulations, VAMC policies, and Privacy Act and Freedom of Information Act requirements.
  • Receives and hears complaints and grievances from patients or from individuals on behalf of patients.
  • Investigates the complaint, initiates action or change to rectify the situation and reports the corrective measures taken to patient or family.
  • Provides expert knowledge of Means Test processes, counseling patients regarding eligibility, co-payments, and other facets of Intake/Access area.

Work Schedule: Typically Monday - Friday, hours may vary based on needs of the service - To be discussed upon call to interview
Telework: Not Available
Virtual: This is not a virtual position.
Functional Statement #: 564-00115-F
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
PCS Appraised Value Offer (AVO): Not Authorized
Financial Disclosure Report: Not required

  • Advanced Medical Support Assistant

    4 weeks ago

    Fayetteville, North Carolina, United States Department Of Veterans Affairs Full time

    Summary This is an OPEN CONTINUOUS ANNOUNCEMENT and will remain open until September 30, 2024 or until all positions are filled. The initial cut-off date for referral of eligible applications will be December 1, 2023 with subsequent cut-off dates on the 1st of each month. Eligible applications received after that date will be referred at regular intervals...

  • Physician Assistant

    21 hours ago

    Fayetteville, United States Advanced Staffing Associates Full time

    *About us*Advanced Staffing Associates is a small business in STAFFING\_FIRM\_GENERAL. We are professional and agile.Our work environment includes:* Modern office setting* Food providedJob offer for a Government facility in Fayetteville, NCStart Date: ASAP, pending security clearance (4-6 weeks)Shifts: days, 12 hourContract Length: 1 year; with option to...

  • Certified Medical Asst

    2 weeks ago

    Fayetteville, United States Piedmont Medical Care Corporation Full time

    Description: JOB PURPOSE: Responsible for providing a variety of patient care activities under the supervision of a physician, advanced practice provider (APP), or registered nurse in accordance with established guidelines and standards. IND789 #GD Qualifications: MINIMUM EDUCATION REQUIRED: High School diploma or GED required. Graduation from an accredited...

  • Medical Receptionist

    4 weeks ago

    Fayetteville, United States Cumberland Medical Associates Full time

    Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingBonus based on performanceCompetitive salaryProfit sharingBenefits/PerksCompetitive CompensationGreat Work EnvironmentCareer Advancement OpportunitiesJob SummaryWe are seeking a Medical Secretary to join our team! As a Medical Secretary, you will be responsible for greeting patients who come in the...

  • Medical Receptionist

    4 weeks ago

    Fayetteville, United States Cumberland Medical Associates Full time

    Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingBonus based on performanceCompetitive salaryProfit sharingBenefits/PerksCompetitive CompensationGreat Work EnvironmentCareer Advancement OpportunitiesJob SummaryWe are seeking a Medical Secretary to join our team! As a Medical Secretary, you will be responsible for greeting patients who come in the...

  • Development Support Professional

    4 weeks ago

    Fayetteville, United States Cherished Hearts Private Home Care, LLC Full time

    Job DescriptionJob DescriptionBenefits/PerksFlexible SchedulingCompetitive CompensationCareers AdvancementJob SummaryWe are seeking a Development Support Professional to join our team. In this role, you will work directly with individuals with physical and/or intellectual disabilities with the aim of assisting the individual to become integrated into his/her...

  • Float Medical Assistant

    2 days ago

    Fayetteville, United States Highlands Oncology Group Full time

    Highlands Oncology has an opening in our Surgical Oncology Departmemt for a Float Medical Assistant. The float medical assistant position is responsible for the rooming of patients in the surgical oncology department for each of the surgeons on staff. Must be proficient with taking vital signs and documenting in medical record.

  • Advanced Locate Technician

    1 week ago

    Fayetteville, United States Blood Hound Full time

    Job Description:Do you want to start your career with a company that values integrity, dedication, and hard work? We offer you competitive pay, monthly bonuses, a generous benefits package, and opportunities for advancement. Blood Hound offers a comprehensive suite of private utility locating and subsurface utility engineering (SUE) services to its diverse...

  • Advanced Practice

    1 month ago

    Fayetteville, North Carolina, United States Archway Physician Recruitment Full time

    OBGYN NP/PA opening in Fayetteville, NC65 miles to Raleigh, NCFull time, permanentGroup is seeking Advanced Practice Providers to join our team for patient growth and service needs. From helping new mothers prepare for childbirth to easing the transition to menopause, we provide the support, knowledge and understanding women need and expect.OB/GYN group has...

  • Family Readiness Support Assistant

    2 weeks ago

    Fayetteville, United States Goldbelt Incorporated Full time

    Overview Accelerating the delivery of care and providing superior force health readiness across the Military, Federal, and Civilian landscapes. Goldbelt Glacier is committed to providing transformative and comprehensive health operational capabilities to support customers across scientific, clinical, technological, and program management...

  • Medical Lab Tech

    2 weeks ago

    Fayetteville, United States Washington Regional Medical Center Full time

    Job Details Job Location: Washington Regional Med. Ctr. - Fayetteville, AR Position Type: Full Time Education Level: Certification in related field Salary Range: Undisclosed Job Shift: Day Job Category: Medical Laboratory Description Position Summary The role of the Medical Laboratory Technician reports to the Laboratory Supervisor in partnership...

  • Medical Telemetry Nurse Seasonal

    11 hours ago

    fayetteville, United States Medical Solutions Full time

    37 in non-taxable per diem (amount subject to eligibility & seasonal/annual adjustment) Take control of your career with this Telemetry in RN (Registered Nurse) job in Fayetteville, NC. Enjoy freedom, flexibility, and industry-leading service from a company that truly cares. Healthcare clinicians like you want freedom, flexibility, and plenty of job...

  • Medical Telemetry Nurse Seasonal

    12 hours ago

    fayetteville, United States Medical Solutions Full time

    78 in non-taxable per diem (amount subject to eligibility & seasonal/annual adjustment) This Telemetry in RN (Registered Nurse) job in Fayetteville, NC could be the next chapter in your story of personal and professional growth. Apply now to find out where care can take you! Healthcare clinicians like you want freedom, flexibility, and plenty of job...

  • Medical Telemetry Nurse Seasonal

    13 hours ago

    fayetteville, United States Medical Solutions Full time

    75 in non-taxable per diem (amount subject to eligibility & seasonal/annual adjustment) Gather ’round, aspiring travel clinicians! We’re hiring a RN (Registered Nurse) specialized in Telemetry for this incredible opportunity in Fayetteville, NC. Nurses and allied healthcare professionals are in high demand nationwide, and our team of industry-leading,...

  • Certified Medical Assistant

    4 weeks ago

    Fayetteville, United States Avery Partners Full time

    Job DescriptionJob DescriptionWe are seeking a Certified or Registered Medical Assistant with 2+ years of experience for an opportunity with a busy pediatric practice in Fayetteville Ga with the ability to float to their Peachtree city location.Must be covid vaccinated!Hours: Monday- Friday 8:00-5:00Pay range: $19-$21/hr with benefits available upon perm...

  • CNA - Certified Nursing Assistant - LTC

    8 hours ago

    Fayetteville, United States Elite Medical Staffing Full time

    Job DescriptionJob DescriptionElite Medical Staffing is hiring Certified Nursing Assistants (CNAs) for open positions in AR. Successful candidates will have previous long term care experience and a strong ability to apply clinical skills to new settings.About Us:Elite Medical Staffing is a nursing and allied healthcare staffing agency that matches top talent...

  • CNA - Certified Nursing Assistant - LTC

    22 hours ago

    Fayetteville, United States Elite Medical Staffing Full time

    Job DescriptionJob DescriptionElite Medical Staffing is hiring Certified Nursing Assistants (CNAs) for open positions in AR. Successful candidates will have previous long term care experience and a strong ability to apply clinical skills to new settings.About Us:Elite Medical Staffing is a nursing and allied healthcare staffing agency that matches top talent...

  • CNA - Certified Nursing Assistant - LTC

    23 hours ago

    Fayetteville, United States Elite Medical Staffing Full time

    Block BookSpecialty: LTCCertification: CNA6:30A-3P (1)LTCElite Medical Staffing is hiring Certified Nursing Assistants (CNAs) for open positions in AR. Successful candidates will have previous long term care experience and a strong ability to apply clinical skills to new settings.About Us:Elite Medical Staffing is a nursing and allied healthcare staffing...

  • 600 Immediate Medical Assistant Positions

    1 month ago

    Fayetteville, United States A Brighter Future Healthcare Services Full time

    Job DescriptionJob DescriptionSalary: SEEKING COMPASSIONATE MEDICAL ASSISTANTS TO JOIN OUR MEDICAL PRACTICE IMMEDIATELY!We are searching for a trained Medical Assistants (MA) to help assist in our clinic in various areas such as Telehealth, Allergy/ANSI, and administrative duties. The MA will be responsible for a variety of tasks, such as accurately entering...

  • CNA - Certified Nursing Assistant - LTC

    5 hours ago

    Fayetteville, United States Elite Medical Staffing Full time

    Job DescriptionJob DescriptionAre you looking for a fulfilling role that challenges you and offers flexible scheduling? Are you passionate about delivering outstanding patient care in a fast-paced environment? If this is you, consider a rewarding opportunity with us today!Elite Medical Staffing is hiring Certified Nursing Assistants (CNAs) for open positions...