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Director, Emergency Services

3 months ago


Concord, United States Wellstar Health System, Inc. Full time

Facility: Spalding Medical Center

Job Summary:


The Director of Nursing for the Emergency Department at Spalding Medical Center is a registered professional nurse who provides leadership and management of the Emergency Department through the application of advanced competencies in communication; job knowledge, professionalism and business skills. This leader is a member of the chief nursing officer's administrative team and may serve as their designee for assigned responsibilities. The role reports to the VP, CNO Patient Care Services and demonstrates own leadership to effectively partner with nursing leadership, hospital vice presidents, medical staff and other departments to create a center of excellence for their specialty service and to meet or exceed the hospital's mission, vision and goals. This leader administers to two or more cost centers with around 75 FTEs in a 32-bed Emergency Department for a 160-bed licensed acute care hospital. The Director of Nursing handles a budget less than 80 million dollars.

The Director of Nursing provides direct leadership of one Nurse Manager, one Trauma Manager and 6 Charge Nurses. They are a standard bearer and holds leaders and staff accountable for the delivery of safe, quality care and services through effective communication, employment of transformation leadership, managing by walking around, and instilling an accountability-based practice setting. The Director of Nursing serves as sponsor for performance improvement; inspires others to seek opportunities to grow and improve their performance and successfully applies lean and evidenced based practice to ensure all targets pillar outcomes are achieved. This leader employs all safety first interventions and as the chief safety officer creates a culture of safety for his/her service line through the development/use of these skills by other leaders, physicians and staff. They effectively use data and technology to make decisions and proactively mitigates unnecessary risks for their area of responsibility, providing instruction and mentoring for assigned leaders to be able to do the same. This leader ensures that nurse managers and staff create a desirable, safe work environment that enables the organization to meet or exceed all licensure, regulatory and accreditation standards. They model the way by fostering exemplary skills in attaining effective teamwork and collaboration with physicians, staff, patients and other departments.

It is expected that all nurse leaders are licensed, knowledgeable and uphold the practice of nursing as outlined by the Georgia Professional Nurse Practice Act and implements the Scope of Practice and Code of Ethics Standards put forth by the American Nurses Association. As a member of the patient services team, it is expected the individual upholds the voice of the patient, system policies and procedures while supporting service excellence goals.

Required Minimum Education:


Bachelor's Degree Baccalaureate degree in nursing (BSN) from accredited nursing schools is required and Master's Degree in Nursing required or in related field is required at time of hire or must be enrolled in a graduate program with completion expected within 12 months of hire date.

Required Minimum License(s) and Certification(s):


Registered Nurse (GA or Multi-state Compact) is required.
Basic Life Support is required

Required Minimum Experience:


Minimum 5 years of experience as a Registered Nurse; includes three (3) years of progressive operational leadership to include direct management of others and financial management is required.

Experience managing department-level budget and metrics is strongly preferred

Required Minimum Skills:

  • Should possess excellent verbal and written communication skills and relationship building;
  • a knowledge of the health care environment;
  • leadership that includes such skills as successfully implementing and managing a change process - ability to use systems thinking- and inspire, coach others to be successful;
  • model the way for professional practice;
  • professionalism and teamwork/collaboration for self/department/medical staff;
  • and possess necessary business skills to manage human and material resources.
  • Must be a continuous learner who understands health care financing;
  • strategy and operations for running a business unit(s);
  • and effectively employ data and technology to support work processes and make decisions.
  • Supports shared governance or shared decision making;
  • manage the design and delivery of care that in based on evidence and focused on quality and safety.
  • Knowledge of risk management and various accreditation/regulations/licensing requirements assuring that these are upheld while advancing industry standards through the achievement of goals by effective management and measurement of outcomes.