Current jobs related to Customer Care Coordinator - Rocky Hill - Numotion

  • Sales Coordinator/Customer Service/Data Entry Specialist

    4 days ago

    Rocky Hill, Connecticut, United States Johnson Controls Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Sales Coordinator/Customer Service/Data Entry professional to join our team at Johnson Controls.The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.Key ResponsibilitiesProvide administrative support to...

  • RN Clinical Manager Home Care

    1 month ago

    Rocky Hill, Connecticut, United States Patient Care Full time

    Job Title: RN Clinical Manager Home CareWe are seeking a highly skilled and experienced RN Clinical Manager to join our team at Patient Care. As a Clinical Manager, you will be responsible for the coordination of high-quality, cost-effective patient care.Key Responsibilities:Coordinate patient care services to ensure high-quality, cost-effective care.Oversee...

  • Customer Care Representative

    2 weeks ago

    Rocky Hill, Connecticut, United States Johnson Controls Full time

    Unlock Your Potential with Johnson ControlsAs a global leader in smart, healthy, and sustainable buildings, we're reimagining the performance of buildings to serve people, places, and the planet. Our mission is to empower individuals to build their best future. Join our team and be part of a winning culture that enables you to develop yourself through...

  • RN Clinical Manager Home Care

    1 month ago

    Rocky Hill, Connecticut, United States Patient Care Full time

    Job Title: RN Clinical Manager Home CareAt Patient Care, we are seeking a highly skilled and experienced RN Clinical Manager to join our team. As a key member of our leadership team, you will be responsible for the coordination of high-quality, cost-effective patient care.Key Responsibilities:Coordinate patient care services to ensure compliance with...

  • Customer Care Representative II-Bilingual

    4 weeks ago

    Rocky Hill, United States Elevance Health Full time

    Anticipated End Date: 2024-10-10 Position Title: Customer Care Representative II-Bilingual Job Description: Customer Care Representative II Bilingual Location: Connecticut This position is defined as remote, or work-from-home, however you may need to report into a local office periodically. The Customer Care Representative is responsible for responding to...

  • RN Clinical Manager Home Care

    1 month ago

    Rocky Hill, United States Patient Care Full time

    Patient Care is hiring a dynamic, detail-oriented full time salaried RN Patient Care Manager/Clinical Manager in Rocky Hill. GREAT opportunity to grow your RN career! At Patient Care, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each...

  • RN Clinical Manager Home Care

    2 days ago

    Rocky Hill, United States Patient Care Full time

    We are under new management and are offering flexible schedules and a $5,000 sign on bonus ! Patient Care is hiring a dynamic, detail-oriented full time salaried hybrid RN Patient Care Manager/Clinical Manager in Rocky Hill. At Patient Care, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that...

  • Physical Therapist Home Care Specialist

    2 weeks ago

    Rocky Hill, Connecticut, United States Patient Care Full time

    Join Our Team as a Home Health Physical TherapistWe are seeking a skilled and compassionate Physical Therapist to join our team at Patient Care, a part of LHC Group. As a Home Health Physical Therapist, you will play a vital role in providing high-quality patient care in the comfort of their own homes.Key Responsibilities:Conduct thorough assessments and...

  • RN Clinical Manager Home Care

    4 weeks ago

    Rocky Hill, United States Patient Care Full time

    We are under new management and are offering flexible schedules and a $5,000 sign on bonus!Patient Care is hiring a dynamic, detail-oriented full time salaried hybrid RN Patient Care Manager/Clinical Manager in Rocky Hill.  At Patient Care, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that...

  • Customer Care Representative I

    3 days ago

    Rocky Hill, Connecticut, United States Johnson Controls Full time

    Build Your Future with Johnson ControlsAs a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful...

  • RN Clinical Manager Home Care

    2 months ago

    Rocky Hill, United States Patient Care Full time

    Patient Care is hiring a dynamic, detail-oriented full time salaried RN Patient Care Manager/Clinical Manager in Rocky Hill. GREAT opportunity to grow your RN career! At Patient Care, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each...

  • Home Care Coordinator

    4 weeks ago

    Rock Hill, South Carolina, United States All Connecticut Home Care Serv Full time

    Job OpportunityAt All Connecticut Home Care Serv, we are seeking a highly motivated and caring Home Care Coordinator to join our team. This role is responsible for coordinating and supervising caregivers, ensuring excellent client satisfaction, and maintaining accurate records in compliance with agency policy and state regulations.Key ResponsibilitiesServe...

  • Fire Alarm Coordinator

    2 weeks ago

    Rocky Hill, Connecticut, United States Johnson Controls Full time

    Be a Key Player in Our Team's SuccessWe're seeking a highly organized and detail-oriented Fire Alarm Coordinator to join our team at Johnson Controls. As a key member of our team, you will be responsible for scheduling and optimizing our Fire Protection Service work, ensuring all customer commitments are met.What You'll Do: Utilize our automated scheduler...

  • Sales Coordinator

    3 days ago

    Rocky Hill, Connecticut, United States Johnson Controls Full time

    Build Your Career with Johnson ControlsAs a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. At Johnson Controls, we strive to provide our employees with an experience focused on supporting their physical, financial, and emotional well-being.What We...

  • Director of Care Coordination/MDS Coordinator

    1 month ago

    Rocky Top, Tennessee, United States Diversicare Healthcare Services & Diversicare Ther Full time

    About the RoleWe are seeking a highly skilled and dedicated Director of Care Coordination/MDS Coordinator to join our team at Diversicare Healthcare Services & Diversicare Ther. As a key member of our interdisciplinary team, you will play a vital role in ensuring the highest quality of care for our patients and residents.Key ResponsibilitiesCoordinate the...

  • Home Care Registered Nurse-Full Time-Home Care-Flexible Shifts

    4 weeks ago

    Rocky Hill, New Jersey, United States BAYADA Home Health Care Full time

    Join Our Team as a Registered Nurse in Home Health CareBAYADA Home Health Care is seeking a dedicated and compassionate Registered Nurse (RN) to join our team in providing high-quality care to our clients in the comfort of their own homes.About the RoleWe are looking for a skilled and experienced RN to work in a home health care setting, providing one-on-one...

  • Service Coordinator

    2 months ago

    Rocky Hill, United States LanceSoft Full time

    High School or equivalent 3 years experience in customer service/dispatching. Proficient with computers, Windows applications (Oracle experience a plus).The qualified candidate will be an integral part in the continued success and growth of the Service Department. This position requires a high energy level with a focus toward customers and a strong desire...

  • Director of Care Coordination

    2 weeks ago

    Rocky Top, Tennessee, United States Rockytop Inc Full time

    Director of Care CoordinationRocky Top Care Center is a leading provider of exceptional healthcare services, and we are seeking a highly skilled Director of Care Coordination to join our team.About the RoleThe Director of Care Coordination will be responsible for coordinating the RAI Process, working collaboratively with the interdisciplinary team to assess...

  • Staff Development Coordinator

    2 weeks ago

    Rocky Hill, Connecticut, United States Marlborough Health & Rehabilitation Center Full time

    Job Title: Staff Development CoordinatorMarlborough Health & Rehabilitation Center is seeking a highly skilled and dedicated Staff Development Coordinator to join our team.Job SummaryThe Staff Development Coordinator will be responsible for designing, implementing, and overseeing training programs for our staff. This role will empower our team to provide...

  • Truck Yard Coordinator

    2 months ago

    Rocky Hill, Connecticut, United States BJ's Wholesale Club Full time

    Job Summary:As a key member of our logistics team, the Yard Jockey will be responsible for ensuring the safe and efficient movement of trailers within our yard. This includes coordinating with other departments and locations to achieve business objectives, providing exceptional customer service, and performing routine maintenance tasks to ensure the...

Customer Care Coordinator

4 months ago

Rocky Hill, United States Numotion Full time

By joining Numotion, you will be a part of the nation's leading provider of Complex Rehabilitation Technology. Numotion is helping thousands of people with individually configured, medically necessary mobility products and services. From manual and powered wheelchairs to disposable medical supplies that serve unique medical and functional needs, we are improving the lives of people with disabilities by enabling them to actively participate in everyday life. Maintaining our standing as the industry leader in CRT comes from having a workforce with a diverse mix of minds, backgrounds and experiences, and we are committed to cultivating an inclusive work environment based on open dialogue, active listening and ongoing definitive actions.

JOB PURPOSE:

The Customer Care Coordinator is responsible for providing outstanding and professional customer service to ensure efficiency and promote a positive customer experience. This role is responsible for ensuring all orders are processes accurately and quickly aiming for customers’ needs to be met.

KEY RESPONSIBILITIES:

Answers incoming calls, handles incoming faxes and fields any inquiries as appropriate. Efficiently processes new orders intake. Schedules evaluations and equipment adjustments with referrals and clients. Uploads order files for ATPs (sends documents to ATPs for evaluations, confirms evaluations, checks in in the uploads after the evaluation). Requests, collects, and reviews order documents to include Functional Mobility Evaluation (FME), Letter of Medical Necessity (LMN), and chart notes. Keeps the team abreast with order processing status. Tracks equipment to ensure receiving before scheduled delivery. Coordinates with clients (once equipment is approved) delivery. Communicates with clients matters related to coverage, deductibles and any financial responsibility they might have. Conducts research of related equipment on vendor websites. Collects and process payments for out-of-pocket amounts. Reconciles deliveries and moves order to billing. Contacts clients for medical documents if the document collector is unable to obtain what is needed. Provides monthly delivery forecasts. Handles all physical mailouts such as no contact letters and copies of delivery paperwork to clients. Maintains doctors and therapists contact and any other related information. Performs other related duties as assigned.

The duties listed above are intended only as illustrative of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar or a logical assignment to the position.

LEADERSHIP PRINCIPLES BEHAVIORS:

Urgency Decisive Results oriented Personable

Required Skills

QUALIFICATIONS, SKILLS AND EXPERIENCE:

High School diploma/GED required. Associates degree preferred. Minimum three years of relevant experience in a fast-paced office environment highly preferred. Positive, customer-focused approach. Proficiency in Microsoft Office Suite. Ability to work in a fast-paced environment and juggle multiple priorities. Ability to think quickly, assess a situation and make a sound decision. Experience with technology for optimizing efficiency. Solid written and verbal communication, listening, organization and priority setting skills.

PHYSICAL REQUIREMENTS:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to meet essential functions of the position with reasonable accommodations as necessary. Prolonged periods of working at a desk and/or on a computer Ability to work overtime as needed.

At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short and long term disability, a 401k and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Required Experience



Qualifications:
QUALIFICATIONS, SKILLS AND EXPERIENCE:

High School diploma/GED required. Associates degree preferred. Minimum three years of relevant experience in a fast-paced office environment highly preferred. Positive, customer-focused approach. Proficiency in Microsoft Office Suite. Ability to work in a fast-paced environment and juggle multiple priorities. Ability to think quickly, assess a situation and make a sound decision. Experience with technology for optimizing efficiency. Solid written and verbal communication, listening, organization and priority setting skills.

PHYSICAL REQUIREMENTS:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to meet essential functions of the position with reasonable accommodations as necessary. Prolonged periods of working at a desk and/or on a computer Ability to work overtime as needed.

At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short and long term disability, a 401k and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.