Advanced Medical Support Assistant
1 month ago
The Advanced Level Medical Support Assistant (MSA) position serves as a clinic clerk and is a foundational role within the William C. Talent Outpatient Clinic - Knoxville, TN.
Duties
Duties include but not limited to:
- Works collaboratively in an interdisciplinary coordinated care delivery environment (i.e., patient aligned care team, or other specialty care.
- Coordinates with the patient care team to review the clinic utilization by using various reports (e.g., Clinic Utilization Statistical Summary).
- Ensure that the clinic setup is closely monitored to effectively support the needs of the clinic, and make any necessary adjustments.
- Develop/maintain effective and efficient communication with the patient, interdisciplinary team, management team, VA medical centers, and other agencies.
- Collect, scans, and updates health insurance information, promote Veteran registration and utilization of My HealthyVet (MHV).
- Train other MSAs on correct clinic operations and serve as a preceptor to developmental level MSAs.
- Schedule appointments; notifies his/her supervisor when clinic area access is less than desirable or if an individual patient cannot be scheduled within mandated timeframes.
- Daily review of active/pending Consults, Recall list and MHV secure messaging communications for accuracy and disposition.
- Report backlogs, difficulties in meeting deadlines, uncooperative physicians, or difficulty in securing information from clinicians or Employee plans
- Organizes work independently and handles scheduling problems and deviations based on personal knowledge of clinic operations and policy, schedules, and provider's preferences.
Telework: Not Available
Virtual: This is not a virtual position.
Functional Statement #: 000000
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not required
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Advanced Medical Support Assistant
1 month ago
Knoxville, Tennessee, United States Department Of Veterans Affairs Full timeSummary The Advanced Level Medical Support Assistant (AMSA) position serves as a clinic clerk and is a foundational role within the clinic. DutiesWorks collaboratively in an interdisciplinary coordinated care delivery environment (i.e., patient aligned care team, or other specialty care. Coordinates with the patient care team to review the clinic...
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Advanced Medical Support Assistant
1 month ago
Knoxville, Tennessee, United States Department Of Veterans Affairs Full timeSummary The Advanced Level Medical Support Assistant (MSA) position serves as a clinic clerk and is a foundational role within the William C. Talent Outpatient Clinic - Knoxville, TN. Duties Duties include but not limited to:Works collaboratively in an interdisciplinary coordinated care delivery environment (i.e., patient aligned care team, or other...
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