Support Services Associate

4 weeks ago

Vicksburg, United States Non-Departmental Agency Full time
Summary

This position is located in the Department of the Chief Program Officer, Office of AmeriCorps NCCC (National Civilian Community Corps) in Vicksburg, MS. The NCCC is a full-time, team based residential program for men and women ages 18 to 26. The program is designed to strengthen communities and develop leaders through direct, team-based national and community service. For more specific information about our program, please see the link below.



Duties

The Support Services Associate accomplishes a variety of logistical and other support functions that are that are essential to accomplishing the NCCC program. Responsibilities include procurement, inventory accountability, IT support, and supporting GSA vehicle management, facilities, and safety. Primary responsibilities will include the following

Inventory and Technology:

  • Conducts surveys of supply, equipment (including computers and other electronic devices) and furniture. Determines stock levels for various items based on usage, inventory, and projected needs and depletions.
  • Prepares and submits purchase orders or other requests for the Authorizing official's authorization for purchasing supplies, equipment, and furniture. Makes authorized purchases through the use of the Government Purchase Card.
  • Receives ordered items and equipment and verifies quantity, description, condition and price to actual order. Discrepancies are reported to the Support Services Specialist for action.
  • Tracks and maintains current and accurate property records utilizing automated and manual systems. Disposes of excess government property in accordance with General Services Administration (GSA) and Agency policies and procedures.
  • Issues laptop computers and mobile phones to Corps members. In coordination with NCCC's Technical Support Specialist, prepares, e.g., cleans hard drive, upload software, all equipment prior to issuance.
  • Maintains an accountability/inventory system for all technology equipment for both Corps members and staff.
  • Independently or with the assistance of the NCCC Technical Support Specialist, performs minor software and hardware tasks for Corps member issued equipment such as: installing and removing software, setting up local area network and wireless networks, routers and general troubleshooting.
  • Monitors the campus computer lab and enforced IT security and other IT related policies.
  • Resolves, or coordinates the resolution of, issues involving telecommunications.
Residence:
  • Inspects campus dormitory(s) for obvious maintenance, safety, or cleanliness issues. May perform light maintenance or repair work such as: changing light bulbs, adding toner to copy machines, moving light furniture, making simple or minor repairs to non-electrical equipment.
  • When Corps members are on campus, participates in monitoring the day-to-day activities to maintain order, discipline, and safety in the residence. Participates in the enforcement of all residence related policies and procedures.
  • Participates or conducts Corps member resident facilities orientation program. Identifies the need for updates or changes to the orientation program.
  • Makes arrangements for periodic fire drills and participates in the coordination of the drill.
  • Coordinates the rotating Team Leader On-Call Duty Roster used to respond to emergencies.
Vehicles:
  • Supports the maintenance and management of GSA leased vehicles to include: maintenance, cleanliness, and driver safety training, and accident reporting. Tracks vehicle usage including gas consumption, registration, required maintenance and repairs.
  • Receives, reconciles, and maintains vouchers of repair or maintenance work accomplished.
Administrative:
  • Implements standard operating procedures related to vehicle operations, supplies, logistics, equipment utilization, property management, and facilities.
  • Provides general administrative support for the organization to include: ordering supplies, ensuring equipment is in working order, receiving deliveries and mail, and establishing and maintaining subject matter files.
  • Contributes to the development or revision of Corps member training related to support services activities.

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