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District Manager

3 months ago

Charlotte, United States Sleep Number Full time

Company Overview

Sleep Number is a sleep wellness technology leader. For nearly four decades, we have placed sleep at the center of wellbeing, improving over 15 million lives with our Sleep Number smart beds. We are guided by our purpose - to improve the health and wellbeing of society through higher quality sleep. This is exemplified through our 4,000+ mission-driven team members who passionately innovate to drive value creation through our vertically integrated business model, owning the process from start to finish, including selling in our over 650 stores nationwide.

Our team members are encouraged to bring their whole selves to work, sharing their unique perspectives, backgrounds and skills with Sleep Number every day. Whether you are entering, returning or experienced in the workforce, we have a place for you. We hope you join us in creating the future through higher quality sleep

Position Purpose

The District Manager role will lead a team to deliver sales, profit, and market share growth while ensuring excellent Customer Service levels. The District Manager is responsible for providing leadership guidance to ensure the store is executing region/district priorities and aligning with company mission, vision and key initiatives. The District Manager will attract, train and develop high performing teams, create a culture of talent development and inclusion, and inspire superior performance. This leader will personally role model Sleep Number values and advance commitments on diversity, equity, and inclusion. This is a remote position and will be overseeing/visiting stores in the Charlotte market. Local candidates and/or those with the ability to relocate to the market is strongly preferred.

Primary Responsibilities

  • Drive and maximize area sales performance for their stores, the district, the region, and the company, and achieve key performance indicators (KPIs), inspecting and reinforcing the results and how they are achieved via in store visits.
  • Recruit, train, develop and motivate Store Managers who maximize sales and maintain high customer service within their store
  • Create a culture with store team members of continuous evolution that leverages a growth mindset, while modeling Sleep Number's Core Competencies, values and commitments to Diversity, Equity and Inclusion
  • Drive sales through digital leads, utilizing data, technology, and analytics to deliver superior results.
  • Ability to build relationships with and utilize key support partners
  • Directly responsible for the selection, onboarding, training, engagement, performance accountability and professional development of Area Manager, Sales Managers and Sales Professionals.

Position Requirements

Experience

  • 7-10 years retail experience in both non-commission or commission based environments
  • 2-3+ years experience in multi-unit management

Other specialized skills, abilities, working conditions (Computer, interpersonal, analytical, willingness to travel, lifting, etc.)

  • Must be comfortable with technology and agile in learning new systems
  • Proven managerial, leadership and problem-solving skills in single store, or within a multi-unit sales organization preferred
  • Experience recruiting and interviewing quality sales candidates (and managers)
  • Proven ability to assess performance and improve through in-person coaching
  • Superior verbal and written communication skills at all levels of the organization
  • Ability to motivate and maintain high morale with employees
  • Ability to manage multiple projects and remain calm under pressure
  • Must have strong selling skills
  • Ability to work inconsistent hours dictated by business needs (evenings, weekends, holidays)
  • Frequent travel required (daily within area and market, 2-3 times per year to national meetings, or as needed)
  • Must have a valid driver's license
  • Ability to relocate within Region and Company preferred

Education

  • High School diploma or GED required
  • BA/BS Preferred

Wellbeing

Wellbeing is more than a catchphrase - it's a movement that permeates our company and through our team members. We are dedicated to enhancing and supporting the wellbeing of our team members and their families through benefits, programs, and resources across our five wellbeing pillars of emotional, financial, career, community, and physical health, with sleep at the center.

By joining our team, in addition to offering competitive pay programs, we are proud to offer eligible team members an extensive benefits package including, but not limited to medical and pharmacy benefits, dental, life and disability insurance, a matched 401(k) Plan, paid time off, and much more.

Safety

Safety is a top priority for Sleep Number supporting customers and team members wellbeing. COVID-19 Precaution(s) are in place consistent with CDC guidelines, U.S. Department of Labor's Occupational Health & Safety Administration (OSHA), and state/local laws.

EEO Statement

Sleep Number is an equal opportunity employer. We are committed to recruiting, hiring and promoting qualified people and prohibit discrimination based on race, color, marital status, religion, sex (including gender, gender identity, gender expression, transgender status, pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), sexual orientation, age, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state, or local law.

Americans with Disabilities Act (ADA)

It is Sleep Number's policy to provide reasonable accommodations to qualified individuals with disabilities during the application process, consistent with applicable law. We may require supporting medical or religious documentation where applicable and permissible by law. If you are a qualified individual, you may request a reasonable accommodation at any time during the selection process, including if you are unable or otherwise limited in your ability to access open roles here.

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