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Server - Franchise
3 months ago
This job posting is for employment at an independently owned and operated franchisee of Dennyâs.
Job Description - Server
Report To: General Manager, Manager
Job Summary
Greets customers and serves food and beverage orders in a friendly and efficient manner.
Job Functions
- Greets all customers, applies suggestive selling techniques, records orders, ensures prompt placement of orders, follows up to ensure guest satisfaction and removes unneeded dishes and utensils (i.e. follows the complete service cycle).
- Prepares appetizers, desserts, and beverages for customers.
- Greets and seats customers in the order in which they arrive and introduces feature of the day.
- Collects payment from customers in accordance with established cash handling procedures.
- Clears remaining items from tables; cleans and presets tables.
- Performs cleaning and stocking duties as assigned.
- Periodically assists other service personnel.
- Resolves guest complaints and notifies management of any complaints received.
Accountabilities
Customer are greeted and served food and beverages in a pleasant and courteous manner, following company service cycle and timing
standards.
Qualification Standards
- Must be able to observe and differentiate between monetary denominations.
- Must be able to observe and ensure the product is prepared and presented in accordance with company requirements,
- Ability to communicate with guests.
- Team player
- Reliable and flexible
- Must have sufficient mobility to move and/or operate in work area.
- Lifts and carries food trays weighing up to 25 lbs.
- Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling.
- Minimum of 1-year experience in a high volume restaurant preferred
Additional Information
This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Dennyâs, Inc. This means the independent franchisee, and not Dennyâs, Inc. is alone responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, supervisions, staffing and scheduling. Dennyâs, Inc. will not receive a copy of any application you submit for this job posting and will have no control over whether you receive an interview and/or are ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchiseesâ employees. If you are hired for this job posting, the independent franchisee, and not Dennyâs, Inc., will be your employer.
This job posting contains some general information about what it is like to work in a Dennyâs restaurant, but is not a complete job description. People who work in a Dennyâs restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of the job.
Our brand is committed to providing equal employment opportunity for all persons regardless of age, race, creed, color, national origin, citizenship status, religion, sex, sexual orientation, gender identity, disability, genetic information, military or veteran's status, criminal background, or any other characteristic protected by Federal, State, or local law.
