Program Analyst

2 weeks ago


Annapolis, United States Transportation Security Administration Full time

This Program Analyst position is located Enrollment Services and Vetting Program, Transportation Security Administration, Department of Homeland Security (DHS). Duties include but are not limited to:
Applies fundamental methods, principles and practices of qualitative and quantitative analytical and evaluative methods and techniques to identify issues that impact effectiveness and efficiency of program operations. The supervisor provides instruction on assignments including scope, priorities and deadlines; additional direction is provided for unusual or unique situations. Work is carried out independently within parameters established by the supervisor, and in compliance with standard TSA operational procedures and practices. The supervisor reviews completed work for accuracy and conformance to procedures.
Compiles, tracks, and analyzes moderately complicated statistical and narrative data from a variety of sources to develop multiple regular and recurring reports. Reports are used to support decision- making for a range of administrative programs and services.
Implements changes and new or modified guidelines, work processes and operations to maintain and/or improve the effectiveness, efficiency or timeliness of work processes and information dissemination. Conducts ongoing reviews to ensure overall compliance with administrative procedures, policies, programs, guidelines, and organizational policies and procedures.
Interprets policy guidance and assists managers and employees in understanding how guidance should be applied to programs and operations. Explains program elements, options and flexibilities available to achieve objectives.
Monitors and responds to questions and inquiries about assigned program(s) from Agency personnel and external individuals and entities.


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