Timeshare Supervisor/Inspector-Galveston Beach Resort

3 weeks ago

Galveston, United States MasterCorp Inc. Full time
Sumario:

La función principal de este puesto es supervisar al personal de limpieza y asegurarse que estos cumplan  consistentemente con los estándares de limpieza y puntualidad de la empresa. El Supervisor de Timeshare/Inspector es responsable por asegurarse que el personal de limpieza complete las limpiezas de la forma más efectiva y eficiente posible.  El Supervisor de Timeshare /Inspector también debe asegurar que su equipo cumpla con la misión de la empresa y sus valores

Calificaciones:

EXPERIENCIA Y EDUCACIÓN

  • Diploma de escuela secundaria o combinación equivalente de educación y experiencia laboral

OTRAS CUALIFICACIONES

  • Pasión por la limpieza.
  • Destrezas motivacionales demostradas.
  • Ética de trabajo firme.
  • Capacidad para entrenar a los demás.
  • Deseo de ayudar a los demás.
  • Disponible para trabajar horarios irregulares.
Funciones Esenciales:

Se pueden hacer adaptaciones razonables para permitir que las personas con discapacidades realicen las funciones esenciales.

  • Desarrolla y mantiene un alto nivel de excelencia con su personal.
  • Asigna tareas al personal de limpieza.
  • Es posible que se le solicte preparar habitaciones para los housekeepers durante los períodos de alta ocupación o pico. Puede ser asignado a realizar limpieza de habitaciones utilizando el proceso de 7 pasos de MasterCorp durante períodos de alta ocupación o pico.
  • Ayuda en la formación del personal, tanto de nuevos Asociados como de existentes.
  • Informa sobre problemas de mantenimiento en las habitaciones según el procedimiento de la empresa.
  • Examina las alfombras, cortinas y muebles en busca de manchas, daños o desgaste, e informa según sea necesario.
  • Inspecciona y prepara las habitaciones limpias, las clasifica como vacantes y listas.
  • Inspecciona unidades y completa semanalmente la cantidad requerida de tarjetas de informe.
  • Reemplaza el inventario de cocina y los suministros según sea necesario.
  • Ayuda a mantener los armarios de almacenamiento limpios y organizados.
  • Reporta objetos olvidados por los huéspedes al Housekeeper Ejecutivo..
  • Garantiza un entorno de trabajo seguro en cada área.
  • Dispuesto y capaz de realizar todas las tareas relacionadas con la operación según instrucciones de la gerencia.
  • Asegura de que exista un sentido de urgencia con el personal de limpieza para que las habitaciones estén listas a tiempo.
  • Puntualidad personal. Es rápido con todas las asignaciones y tareas.
  • Utiliza los suministros y herramientas de trabajo de manera productiva y eficaz.
  • Realiza inventario de lino y suministros según las instrucciones.
  • Responsable de la eficiencia y puntualidad de su personal.
  • Ayuda a resolver las quejas de los huéspedes con prontitud.
  • Cultiva y desarrolla relaciones sólidas y positivas con los clientes.
  • Dispuesto y capaz de ayudar a los huéspedes y propietarios de la propiedad.
  • Conoce la propiedad.
  • Otras tareas pueden ser asignadas en base a el servicio contratado con el cliente.

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