VP, Product Management

Who we are: 

SpotHero is one of Chicago’s hottest tech companies We’re rapidly growing with the mission of bringing the parking industry into the future through technology. Drivers across the nation use the SpotHero mobile app or website to reserve convenient, affordable parking in advance, on-the-go or through their connected cars, and parking companies rely on us to help them reach new customers while optimizing their business. We connect the dots with cutting-edge technology, delivering value to both sides of this exciting, evolving marketplace.

VP of Product Management @ SpotHero: 

The Vice President of Product Management is responsible for leading the product management team to continued strategic growth. They own the strategy and vision of a suite of consumer (B2C) and operator (B2B) products that drive our marketplace forward, define and analyze qualitative and quantitative data that drives the success of our products, the financial success of our company, and provide a strong product management voice in meetings with an understanding of department heads’ core goals and how they affect product choices and delivery. All while ensuring operational excellence of the entire product management team represented in annual and quarterly plans and the delivery against them.

What you will do: 

• Manage and coach a team of product managers and product leaders.
  • Drive results by providing pointed, useful feedback.
  • Ensure that project deadlines are met successfully, and that intended outcomes of the work are clearly known and communicated.
  • Live and breathe a test and learn ethos leading to smart risk taking.
  • Track and analyze KPIs, reporting data to leadership on a regular basis.
  • Assist team in navigating relationships with business stakeholders and end users.
  • Develop training plans for continuous development of the team's skills and to work towards career goals.
• Work with senior leadership to lead, develop, and grow the Product Management team.
• Responsible for building and growing top performing teams, including the hiring/firing, training, performance management, and professional development of each and every team member.
• Present, oversee, and produce product management deliverables including, but not limited to, vision statements, strategy documents, and prioritized roadmaps.
• Facilitate and oversee discovery activities such as ideation, research, documentation, etc.
• Champion and lead growth optimizations that will maximize product performance via advanced research and data driven methodologies.
• Collaborate within multi-disciplinary teams to create innovative, best-in-class, customer-centric solutions. Strong ability to lead engagements to provide a strong voice for product within blended teams including senior leadership, other departments, and external clients.
• Responsible for the establishment of product management standards, deliverables and methodologies within the organization.
• Be an industry thought leader, participating in public speaking events and panels to showcase SpotHero as a leader in transportation and in technology.
• Be a product management thought leader, participating in public speaking events and panels to showcase Product @ SpotHero as a leader and place to work in product management.
• Secure and safeguard data to preserve its integrity, reliability, and availability and ensure appropriate access levels are maintained. 

Who you are:

• You are a Leader and lead by example. You motivate through actions and inspires others to do more. 
• You are a Coach and works to improve and reinforce the performance of others and facilitate skill development by providing clear, behavior-specific performance feedback without micromanagement or relying on explicit direction, and by making or eliciting specific suggestions for improvement in a manner that builds confidence and maintains self-esteem. 
• You are Motivating, you inspire extraordinary performance by fostering empowerment 
• You are a Relationship Builder by investing in relationships to best achieve shared results. 
• You are Strategic and have the ability to generate ideas based on unique business insights and opportunities intended to create a competitive advantage. 
• Yo have a Global Mindset and can think and communicate at a level above an individual team or league. Focuses on how contributions of a team will enable success for the entire company.
• You are Analytical and examine information methodically and in detail to solve problems or complete tasks.

What you bring:

• Bachelor’s degree or equivalent with 10+ years experience in product management and with 5+ years experience in a people management role.
• Strong background in e-commerce or marketplace technologies preferred.
• Demonstrated experience managing large-scale, aggressive, and dynamic technical projects with competing resources and priorities.
• Experience managing and growing a 15+ person product team
• Ability to interact with diverse technical and non-technical groups, spanning all organizational levels.
• Experience leading a product team through a company’s growth phase. 

Contacts:

• Internal: All
• External: Clients, Partner, Customers 

Systems/Tools: Looker, Optimizely, Mixpanel, JIRA, familiarity with interfaces, APIs, or machine learning and data science depending on specific role. 

Seeking candidates in: 

• Chicago, IL (2 days per week in our Chicago Office) 

What we are offering:

• Career game changer – A truly unique experience to work for a fast growing startup in a role with unlimited potential for growth.
• Excellent benefits – We cover 90% of Medical Premiums, 50% of Dental & Vision Premiums, and offer company sponsored Life Insurance. 401K Match.
• Flexible PTO policy, generous parental leave, and great work/life balance – We value and support each individual team member.
• Learning Budget, Udemy and Sales Assembly license - We support the professional and personal growth of our people by providing everyone with learning resources and development opportunities.
• Annual parking stipend (we help people park).
• The opportunity to collaborate with fun, innovative, and passionate people in a casual, yet highly productive atmosphere.
• A company that cares about its employees’ unique backgrounds. From Employee Resource Groups to Unconscious Bias Trainings, we want each and every employee to feel like SpotHero is a place where they can bring their whole selves to work.
• A workplace recognized as CityLights award winner by 1871, 2024 Best Places To Work by BuiltIn, and recipients of the Best Company Culture, Best Company for Women, and Best Company for Diversity awards from Comparably 

SpotHero is an equal opportunity employer. We know that a diverse workforce is the strongest workforce, and are committed to building and supporting an inclusive environment for all.

Additionally, because we want to Remember to Signal, if you choose to provide us personal information in connection with a job application, please review our Applicant Privacy Notice which provides details about what information we collect and process about you in order to consider your candidacy.

PLEASE NOTE: This position is ineligible for visa sponsorship. To be considered for this role, you must be legally authorized to work in the US and not require sponsorship for employment now or in the future.