Business Analyst

2 weeks ago


Ohio City, United States Matal Full time

Responsiblties Participate in daily intake & scrum calls. Maintain assignments on sprint board. Content authoring in CMS systems. Support daily regression testing of customizations. Testing in QA and Production environments. Production Support & Troubleshooting. Gather business requirements to support customization tools. Maintain process documentation.Qualifications Minimum of 3 years as business analyst or digital product experience. Minimum of 1 year experience configuring & testing customizations on digital applications. Minimum of 1 year experience as a Content Author in Contentful. Minimum of 1 year experience using Airtable as a homegrown Content Management System. Excellent communication skills with an ability to explain difficult concepts to non-technical users. Experience generating process documentation and reports.Key Skills Oral and written communication skills. Interpersonal and consultative skills. Facilitation skills. Analytical thinking and problem solving. Being detail-oriented and capable of delivering a high level of accuracy. Organizational skills. Knowledge of business structure.



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