Housekeeping Supervisor

6 days ago


San Francisco, United States Hilton San Francisco Union Square Full time
Description

The Iconic Hilton San Francisco Union Square is looking for its next Senior Housekeeping Manager to join the Housekeeping Team.

The largest property in the Bay Area has 1921 rooms, over 150,000 square feet of meeting space with 44 meeting rooms is conveniently located near MUNI and BART.  Be part of a team that was ranked #1 on Great Places to Work and on Fortune’s World’s Best Workplaces list 

Classification:  Full Time

Shifts:  Full Availability, including weekends and holidays

Wage Rate:  $31.04

The candidate should have keen attention to detail, strong organizational skills, effective communication abilities, leadership qualities, and the ability to maintain high standards of cleanliness and efficiency within the team.

What will I be doing?

As a Housekeeping Supervisor, you would be responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Lead, train and supervise Room Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards Assess inventory of, assign for cleaning and inspect rooms Verify and report status and/or discrepancies of rooms Monitor payroll reports, work schedules, lost and found program, stock rooms and carts and designated inventories Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas Perform Room Attendant and/or Houseperson duties, as needed Assist in performance evaluations of Room Attendants and Housepersons, as needed Respond to special guest requests in a timely, friendly and efficient manner Requirements

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

Quality Productivity Dependability Customer Focus Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work.  We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: 

Access to your pay when you need it through DailyPay  Medical Insurance Coverage – for you and your family   Mental Health Resources  Best-in-Class Paid Time Off (PTO)  Go Hilton travel discount program  Supportive parental leave  Matching 401(k)  Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount  Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)  Career growth and development  Team Member Resource Groups  Recognition and rewards programs 

*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.  

“Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.”

Source: Hospitality Online



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