QMS TrackWise Developer

4 weeks ago

Sunnyvale, United States Intuitive Surgical Full time
Job Description

Primary Function of Position

Intuitive is seeking a highly skilled and experienced Applications Developer specializing in Quality Management Systems (QMS). This role will be responsible for supporting, developing, and administering Trackwise EQMS with a specific focus on Java based application development in Post Market Surveillance, Complaints Management, CAPA, Nonconformance, and Regulatory Submissions. Additionally, they will support the development of interfaces between the EQMS system and SAP.

Essential Job Duties

1. System Support and Administration:

  • Provide development support for Trackwise EQMS and other related QMS applications.
  • Administer and maintain the functionality of the QMS, ensuring optimal performance and reliability.

2. Requirements Gathering and Analysis:

  • Collaborate with onshore teams and stakeholders to gather business requirements related to QMS functionalities, with a focus on Post Market Surveillance, Complaints Management, CAPA, Nonconformance, and Regulatory Submissions.
  • Analyze and translate business needs into technical specifications for system enhancements.

3. System Development and Customization:

  • Develop and implement custom solutions and configurations to enhance the capabilities of the QMS in areas such as Post Market Surveillance, Complaints Management, CAPA, Nonconformance, and Regulatory Submissions.
  • Develop and implement custom solutions and configurations to enhance the capabilities of the QMS, specifically in the development of interfaces between EQMS and SAP.
  • Utilize SAP ABAP expertise to support the integration between the EQMS system and SAP.
  • Collaborate with development teams to ensure seamless integration of QMS with other business systems.

4. Quality System Compliance:

  • Ensure that QMS systems comply with relevant regulatory requirements in the medical device industry, especially in Post Market Surveillance, Complaints Management, CAPA, Nonconformance, and Regulatory Submissions.
  • Conduct periodic audits and assessments to verify adherence to quality standards.

5. User Training and Support:

  • Provide training and support to end-users to ensure effective utilization of QMS systems.
  • Troubleshoot and resolve user reported issues in a timely manner.

6. Documentation and Reporting:

  • Maintain comprehensive documentation for system configurations, changes, and upgrades, specifically in the context of Post Market Surveillance, Complaints Management, CAPA, Nonconformance, and Regulatory Submissions.
  • Generate regular reports on system performance, issue resolution, and compliance metrics.

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