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Dispatch Coordinator PM

3 months ago

Salt Lake City, United States Post Holdings Full time
Business Unit Overview

Headquartered in Lakeville, Minn., Post Consumer Brands, a business unit of Post Holdings, Inc., is dedicated to providing people and their pets with delicious food choices for every taste and budget. The company’s portfolio includes beloved brands such as Honey Bunches of Oats®, PEBBLES®, Grape-Nuts® and Malt-O-Meal® cereal, and Peter Pan® peanut butter, as well as Rachael Ray® Nutrish®, Kibbles ‘n Bits® and 9Lives® dog and cat food. As a company committed to high standards of quality and to our values, we are driven by one idea: To make lives better by making delicious food accessible for all. For more information about our brands, visit www.postconsumerbrands.com and follow us on LinkedIn for the latest news.


Brand

Post Consumer Brands recently acquired several iconic pet food brands, venturing into a new market while remaining true to our purpose to provide delicious and accessible food that our consumers love. We’re always searching the center store for the next exciting product to add to our portfolio, and right now, we’re growing and need passionate, driven individuals with diverse perspectives to help us reach greater heights. That’s where you come in. Join a team where your voice is not only heard but valued. Make a real impact on brands enjoyed by millions of people and their pets.

At Post Consumer Brands, we take pride in our longstanding legacy of making one of every five breakfast cereals families eat daily. Today, we’re just as focused on our future as we expand our grocery business with different shelf-stable foods, including snacks and peanut butter. We are committed to providing accessible and delicious food for families, and we’re always searching the center store for the next exciting product to add to our portfolio. As we soar to new heights, we need creative, determined individuals from all walks of life to join our team, where your unique perspective and ideas are acknowledged and valued. Be a part of a company that empowers you to make a difference that’s evident on grocery store shelves and families’ tables across North America.


Location Description

Post Consumer Brands West Coast hub distribution center is in Salt Lake City, Utah. At this facility, there are just under 70 team members focused on safety and efficiently shipping products across to retailers across North America. When you join the Post team in Salt Lake City, you are joining a thriving community with a dozen National Parks and reserves, world-class universities, and plenty of year-round activities. The Salt Lake City team has a long history of supporting community organizations, including local schools, food banks, and various other non-profit organizations.


Responsibilities

OVERVIEW

This role actively directs the daily shift operations in partnership with the on-shift Warehouse Lead. The Dispatcher interacts with a wide variety of parties and provides exceptional service to carriers, drivers, spotters, operators, and internal functions. This role prioritizes and assigns workload to accomplish operational goals such as safety, efficiency, and on time delivery, and it utilizes warehouse software and dashboards to update and execute the daily schedule.

RESPONSIBILITIES

  • Provide a high-quality customer experience for inbound & outbound drivers including processing paperwork and effectively communicating DC expectations. 
  • Act as a site leader directing where and when work will be completed to achieve operational goals, in coordination with the on-shift Warehouse Lead and Specialists. Act as a back-up front-office contact when Supervisor and Manager are not present (e.g., weekend and night shifts).
  • Prioritize workload and balance competing objectives.
  • Work productively with other team members through following best practice and guidelines, effective communication, and successful shift hand-off.
  • Coordinate yard activities, including spotter driver direction, trailer inventory, and workflow.
  • Communicate and problem solve with partners such as customers, carriers, Customer Operations, Transportation, and Information Technology.
  • Assist loading crews by providing special loading instructions and information on inventory/load discrepancies; adjust picks based on changes in information.
  • Print bills of lading and accurately review and file.
  • Assist in prepping sales samples and noncompliance returns for shipment; Coordinate less than truckload orders. (LTL)
  • Update reports such as the loading and receiving schedule, yard report, and short product, and performance tracker.

Qualifications

Education:

  • High school diploma required
  • Training and experience in warehouse/transportation or supply chain functions preferred.
  • Training in integrated planning systems (WMS/YMS/TMS) preferred.

Skills and Experience:

  • Two years’ office experience (preferred)
  • Experience with warehouse management digital technology (software and hardware)
  • Experience in Shipping/Receiving (>6 months) ideally in a food distribution or production environment
  • Demonstrated high level of competency in PC applications and the ability to use technology as a decision support tool, including a broad range of computer skills -- database, spreadsheet, statistics applications and business planning software packages.
  • Ability to communicate findings, make recommendations and facilitate change.
  • Ability to manage multiple tasks simultaneously
  • Superior skills in determining and executing priorities

Post Holdings provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, status as a covered veteran and any other category protected under applicable federal, state, provincial and local laws