Associate Consultant

2 weeks ago

Indianapolis, United States Eli Lilly and Company Full time

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Come build the next generation of innovative technology, so we can reach and support more patients digitally

Lilly’s mission is to develop and maintain software products that meet the needs and requirements of both our internal and external customers. This typically involves a combination of activities such as gathering and analyzing user requirements, crafting, and implementing software solutions, testing and debugging code, and maintaining and improving the performance and reliability of the software over time. The goal of the Associate Consultant - IT Records Management at Lilly is to build high-quality, reliable, and effective software applying powerful methodologies that contribute to our customers. This individual will work closely with both the business area and the third-party contractors to deliver IT solutions.

This role resides in the Technology at Lilly Organization within the Global Records and Information Management (RIM) Team. The business area supported by this role is responsible for:

  • Providing the Global Records Retention Schedule

  • Ensuring compliance with federal, state, and industry-specific legal and regulatory records management requirements

  • Decreasing legal and brand image risks by appropriately handling records

  • Mitigating litigation exposure associated with the records discovery process

  • Reducing records storage and processing costs for hardcopy and electronic records

  • Improved efficiency through efficient retrieval of hardcopy and electronic records

    What You’ll Be Doing

  • Direct daily operations support of the third party contractors supporting Lilly Email Manager (LEM) and Lilly Records Manager (LRM)

Consult with all business areas appropriately on Lilly Email Manager and Lilly Records Manager capabilities

Understand the technical platform/system for Lilly Records Manager in depth (Open Text) and a basic understanding of AWS Cloud

Must be able to write SQL scripts, use PowerShell, and will be responsible for handheld scanner programming

Negotiate, agree, and maintain the Operational Level Agreements with the internal IT Provider

Negotiate and agree with both the Customer and IT Provider any Service Level Requirements for any proposed new/developing services

Gather and Understand requirements of the business as necessary

Ensure computer system validation completed for respective systems (LEM, LRM)

Analyze and review service performance against the Service Level Agreements and Operating Level Agreements

Deliver service in line with agreed service levels

Analyze data between Lilly Records Manager and Iron Mountain's IMConnect system

Handle communications as needed between vendors Planes and Iron Mountain and with the business when dealing with hardcopy carton handling

Deliver accurate updates/changes to the services portfolio and catalog

Set direction regarding new and existing services based on business needs

Provide regular and formal reporting of Service Level Management performance, including deviations from the agreed-upon values, and distribute this report to various levels of the organization

Implement and lead an ongoing service improvement plan and activities

Conduct annual reviews of the Service Level Management process and negotiate and control any amendments necessary

What You Should Bring

Hands-on experience in the software space of SQL Scripts, PowerShell, and handheld scanners

Good communication skills and ability to work effectively across multiple business and technical teams

Practical experience of cloud technologies and software engineering

A high level of intellectual curiosity, external perspective, and innovation

Solid understanding of SDLC, security as it relates to DevSecOps and Agile program management

Basic Qualifications

Bachelor's degree in computer science, computer engineering, or related field

2+ years of experience in industry developing software

2+ years of experience with SQL Scripts

Additional Qualifications

Project and/or service management experience

Experience using PowerShell

Previous experience with records and information management

OpenText Platform and AWS Cloud experience is preferred

Experience with programming handheld scanners is preferred

Additional Information

Hybrid role located in Indianapolis, IN - relocation required

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( Lilly_Recruiting_Compliance@lists.lilly.com ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women’s Network, Working and Living with Disabilities. Learn more about all of our groups.

#WeAreLilly

  • Associate Tax Consultant

    2 hours ago

    Indianapolis, United States DuCharme McMillen & Associates Inc Full time

    Why are long tenures and low turnover rates the norm at DMA? When you are an employee owned company, you are all about your employees, and here is proof:2024 Great Places to Work Certified Employee stock ownership program eligibility begins day ONE of employment. ESOP contribution is targeted at 6% of your annual compensation. COMPANY PAID Paternity &...

  • Associate Consultant

    2 weeks ago

    Indianapolis, United States Tempting Talent Full time

    ENTRY LEVEL - Business Development/Headhunter Do you want to be part of a rapidly growing team that will allow you to fulfil your career and financial aspirations and even offer you opportunity to grow out your own division within a market leading industry? My Client is looking to hire Entry Level Recruiters who are looking to progress their careers within...

  • Virtual Consulting Associate

    2 weeks ago

    Indianapolis, United States Booking with Brooke Full time

    As a Virtual Consulting Associate for Travel, you will be responsible for assisting clients with their travel arrangements and providing excellent customer service. Your main duties will include: Communicating with clients via phone, email, and chat to understand their travel needs and preferences. Researching and recommending travel destinations,...

  • Associate Consultant

    2 weeks ago

    Indianapolis, United States Tempting Talent Full time

    ENTRY LEVEL - Business Development/Headhunter Do you want to be part of a rapidly growing team that will allow you to fulfil your career and financial aspirations and even offer you opportunity to grow out your own division within a market leading industry? My Client is looking to hire Entry Level Recruiters who are looking to progress their careers within...

  • Associate Consultant

    2 weeks ago

    Indianapolis, United States Tempting Talent Full time

    ENTRY LEVEL - Business Development/Headhunter Do you want to be part of a rapidly growing team that will allow you to fulfil your career and financial aspirations and even offer you opportunity to grow out your own division within a market leading industry? My Client is looking to hire Entry Level Recruiters who are looking to progress their careers within...

  • Associate Consultant

    2 weeks ago

    Indianapolis, United States Tempting Talent Full time

    ENTRY LEVEL - Business Development/Headhunter Do you want to be part of a rapidly growing team that will allow you to fulfil your career and financial aspirations and even offer you opportunity to grow out your own division within a market leading industry? My Client is looking to hire Entry Level Recruiters who are looking to progress their careers within...

  • Associate Financial Consultant

    1 day ago

    Indianapolis, United States Regions Bank Full time

    Description : At Regions, the Associate Financial Consultant - Regions Insurance Services (RIS) assists Financial Advisors in establishing a portfolio of bank customers based on meeting the financial objectives of the customer through sound guidance and advice. Primary Responsibilities Establishes joint appointments with Financial Advisors and...

  • Behavioral Consultant

    4 weeks ago

    Indianapolis, United States New Hope of Indiana Full time

    The Behavioral Consultant is responsible for the provision of behavioral therapy and counseling services to individuals served by New Hope as well as training to associates regarding behavioral management techniques. A Behavioral Consultant participates in the development of Individual Support Plans, conducts functional behavior assessments, designs and...

  • Senior Environmental Consultant

    5 days ago

    Indianapolis, United States RS and H Full time

    The Opportunity RS&H is seeking a Senior Environmental Consultant to join our Environmental Stewardship and Resilience (ESR) market in Indianapolis, IN! As a member of the ESR group, this individual will lead environmental projects, direct junior staff and help other project managers and professionals identify and resolve environmental compliance...

  • Sr. Consulting Engineer

    2 weeks ago

    Indianapolis, United States Bastian Solutions Full time

    10585 N Meridian St. Third Floor, Indianapolis, Indiana 46290 Job Description Our consultants pursue and execute automation, operations, and process engineering consulting engagements for new and existing clients, helping them to meet their strategic business goals. The consultants also engage in strategic sales of automation systems, through the use of Data...

  • Automotive Sales Consultant

    5 days ago

    Indianapolis, United States Kia of Carmel Full time

    The Ed Napleton Automotive Group is looking for our Automotive Sales Consultant. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton Kia of Carmel, the Sales Consultant is an exciting, fast-paced opportunity with incredible growth potential. Our sales associates are the face of the dealership and help to ensure the...

  • New Home Consultant

    2 weeks ago

    Indianapolis, United States MI Homes, Inc. Full time

    M/I Homes, a renowned homebuilder with over 40 years of experience in crafting quality homes, is seeking a dedicated individual to join our team as a New Home Consultant. Founded on the principles of exceptional customer service, M/I Homes has helped over 140,000 homeowners realize their dreams across 17 markets nationwide.As a New Home Consultant, you will...

  • Sales Consultant

    5 days ago

    Indianapolis, Indiana, United States CarMax Full time

    7144 - Indianapolis N Gray Rd, Indianapolis, Indiana, 46280CarMax, the way your career should be Driven by the desire to provide an iconic customer experienceAt CarMax, we ensure customers can buy the vehicles they want in a way that suits them. That demands a special kind of sales consultant: one who takes time to build relationships with customers in order...

  • Associate Financial Planning Consultant

    2 days ago

    Indianapolis, United States Avantax Planning Partners Full time

    Position Summary Avantax Planning Partners is seeking an Associate Financial Planning Consultant that will work directly with the Financial Planning Consultant to deliver successful onboarding and ongoing service of APP/CPA planning relationships. The Associate Financial Planning consultant is an integral part of delivering an exceptional client experience....

  • Sales Consultant

    7 hours ago

    Indianapolis, United States CarMax Full time

    7144 - Indianapolis - 9750 N Gray Rd, Indianapolis, Indiana, 46280CarMax, the way your career should be! Driven by the desire to provide an iconic customer experienceAt CarMax, we ensure customers can buy the vehicles they want in a way that suits them. That demands a special kind of sales consultant: one who takes time to build relationships with customers...

  • Associate Financial Planning Consultant

    1 week ago

    Indianapolis, United States Avantax Planning Partners Full time

    Position Summary Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description. Avantax Planning Partners is seeking an Associate Financial Planning Consultant that will work directly with the Financial Planning Consultant to deliver successful onboarding and ongoing service of APP/CPA...

  • Sustainability/ESG Consultant

    4 days ago

    Indianapolis, United States RS and H Full time

    The Opportunity RS&H is seeking a Sustainability/ESG Consultant to join our Environmental Stewardship and Resilience (ESR) market in Indianapolis, IN! Are you interested in building a sustainability program in ESG reporting for the largest airports in the world? If you are looking to make an impact within an organization that is committed to you and...

  • RN - Lactation Consultant

    3 weeks ago

    Indianapolis, United States Eskenazi Health Full time

    Division:Eskenazi Health Sub-Division: Hospital Req ID: 20128 Schedule: Full Time Shift: Nights Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 327-bed hospital and outpatient facilities both on and off of...

  • Supply Chain Consultant

    4 days ago

    Indianapolis, United States Marconi Associates Full time

    Marconi Associates has partnered with a market leading Supply Chain Business seeking a Supply Chain Consultant tasked with leading a team of supply chain strategy experts, oversee multiple large-scale projects, and cultivate high-visibility C-suite customer relationships: Responsibilities include: Lead large-scale transformations in supply chain design,...

  • Associate Financial Planning Consultant

    1 month ago

    Indianapolis, United States Avantax Planning Partners Full time

    Position Summary Avantax Planning Partners is seeking an Associate Financial Planning Consultant that will work directly with the Financial Planning Consultant to deliver successful onboarding and ongoing service of APP/CPA planning relationships. The Associate Financial Planning consultant is an integral part of delivering an exceptional client experience....