Host

2 months ago

Dallas, United States Cool River Cafe Full time
With a career at HMSHost, you really benefit We offer:
  • Health, dental and vision insurance
  • Generous paid time off (vacation, flex or sick)
  • Holiday pay
  • Meal and Transportation Benefits
  • 401(k) retirement plan with company match
  • Company paid life insurance
  • Tuition reimbursement
  • Employee assistance program
  • Training and exciting career growth opportunities
  • Referral program – refer a friend and earn a bonus Summary

    The Host/Hostess - Lead is responsible for greeting guest(s) and seating them at an appropriate table before they are introduced to their server. The Host/Hostess may perform a variety of other tasks within a restaurant establishment which may include ringing up orders, refilling beverages, setting tables, and cleaning eating/serving areas; performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager.Essential Functions

    • Maintains consistent attention to the entrance of the restaurant and welcomes all guests with a smile and appropriate greeting following HMSHost customer service standards
    • Records customer reservations or seating times in a consistent manner providing the highest quality of service to the customer at all times
    • Maintains and updates restaurant seating charts
    • Proper set up and maintenance of the Dining Room areas before serving
    • Assists with maintaining sufficient stock of roll up silverware for the incoming shift
    • Seats guests and advises them on menus and beverage choices based on required in-depth knowledge
    • Oversees the delivery and servicing of food and beverages
    • Liaises between kitchen staff and floor staff to ensure the guests’ experience meets concept/company standards
    • Performs the tasks of the cashier and/or bus person as required including cashing out guests checks to speed up service
    • Understands and follows HMSHost cash handling policies and procedures and maintain proper security of cash at all times
    • Patrols assigned station, refilling water and coffee, removing service items and condiments per establishment procedures
    • Performs other duties in a team effort during downtime which may include rolling silverware, expediting food orders, washing dishes, preparing food for the To-go areas and properly cleaning and filling table condiments (salt & pepper, sugar, napkins, ketchup and mustard bottles) Minimum Qualifications, Knowledge, Skills, and Work Environment
      • Customer service and cash handling experience preferred
      • Excellent organization skills
      • Ability to read and interpret restaurant’s seating chart
      • Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
      • Ability to bend, twist, and stand to perform normal job functions
      • Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers

        Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW)

        Source: Hospitality Online

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