IT Technician
1 month ago
We see a future where everyone can live and move without limitations. That’s why we are developing technologies, systems and concepts that make vehicles safer and cleaner, while serving our communities, the planet and, above all, people.
Forward. For all.
Group Summary
The Magna Exteriors portfolio of products includes access systems such as liftgates, exterior trim, modular systems, front-end modules including fascia, active aerodynamic systems and other lightweight structural components for automotive, commercial truck and other industrial markets.
Recognized globally as an innovator in all aspects of vehicle exteriors, Magna provides everything needed, from materials development and design through manufacturing and assembly, to help automakers create sleek, state-of-the-art vehicles across the world.
About the Role
• Ability to resolve support calls within the defined SLA.
• Install, configure, and maintain computer hardware, software, and peripherals.
• Troubleshoot and resolve hardware, software, and network issues in a timely
manner.
• Provide technical support to end-users, including diagnosing and resolving technical
problems.
• Set up and maintain user accounts, permissions, and security settings.
• Monitor and maintain computer systems and networks to ensure optimal
performance and security.
• Collaborate with other IT team members to implement and maintain IT policies and
procedures.
• Document IT processes, procedures, and troubleshooting steps for knowledge
sharing.
• Conducts floor level training on new equipment.
• Flexible Shift – Based on Department Manager’s Needs. Must be able to support
weekend production.
• Complete and communicate end of shift notes including issues seen on the floor
and project completion updates.
• Basic network knowledge, changing VLANs, troubleshooting connectivity issues.
• Associate's degree or higher in Computer Science, Information Technology, or a related
field.
• Proven experience as an IT Technician level 2 or in a similar role.
• Advanced knowledge of computer hardware, software, and networking concepts.
• Experience with server administration, virtualization, and network device configuration.
• Familiarity with enterprise-level backup and disaster recovery solutions.
• Strong project management and organizational skills.
• Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional
(MCITP).
• Experience in the automotive industry or a manufacturing environment.
• Knowledge of automotive-specific software applications and systems.
• Knowledge of plant Manufacturing Execution Systems.
At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.
Site Benefits Awareness. Unity. Empowerment.At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law.
