Housekeeping Runner

1 month ago


Orlando, United States Residence Inn Orlando Lake Buena Vista Full time

Opportunity: Housekeeping Runner

Fulfill and deliver all guest’s requests with the proper presentation. Assists Housekeeping by removing the trash and soiled linen from the floors.

Potential Career Path

Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper

Essential Job Functions

  • Report Housekeeping Office and PBX team at start of shift.
  • Fulfill and deliver guest requests with the proper presentation.
  • Inventory and maintain cleanliness of all linen closets and empty trash.
  • Resupply guest room supplies in the linen closet daily.
  • Offer assistance to guest when requested or needed.
  • Report any maintenance deficiencies to housekeeping.
  • Employ proper use and maintenance of equipment and supplies.
  • Make sure all storage closets are clean and neat daily
  • Respond appropriately to any hotel emergency or safety situation.
  • Pick up and deliver guest request items in a timely manner and calling them in as complete once they have been delivered.
  • Report to work as scheduled, in proper uniform, and following company appearance standards.
  • Collect trash from various areas throughout the property and take it to the designated area.
  • Consistently maintain a positive, friendly, helpful attitude that ensures a positive guest experience.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Other duties as assigned by management.

Position Requirements

  • Must be able to communicate in written and verbal form in English.
  • Excellent organizational skills

Work Environment and Context

  • Frequently standing up and moving around the resort for extended period of time during the shift
  • Carrying or lifting 50lbs.
  • Must be able to lift 50 lbs.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Source: Hospitality Online


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