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Sr Director

4 months ago

Indianapolis, United States Eli Lilly and Company Full time

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

We are seeking a dynamic individual to join Lilly’s central Global Learning & Development (L&D) organization, a key component of our HR Talent Management COE. As part of our team, you will be at the forefront of driving capability, enhancing organizational performance, and supporting compliance across the company. Your work will directly contribute to Lilly’s mission of improving life for people around the globe. This is more than a job - it’s an opportunity to shape the future of an industry leader. Are you up for the challenge? Join us in our journey to make life better

This role has direct leadership responsibility for the Global Learning Solutions team and for the strategy and oversight of Lilly’s global learning systems, processes, and key external partners. It includes formal supervision of a diverse team of learning professionals and reports to the VP, HR-Global Learning & Development.

Global Learning Solutions Leadership

Provide leadership oversight for Global Learning Solutions (GLS) by ensuring the following:

  • Serve as system owner of global learning systems and enterprise learning data/data architecture and integrations
  • Oversee the execution of quality and compliance processes to maintain the operational and validated state of systems, ensuring audit readiness. This includes leading global learning systems such as SuccessFactors Learning Management and ServiceNow Learning Request Workflow.
  • Serve as relationship owner for outsourced learning operations services partner
  • Maintain global learning processes, associated training, and system access activities
  • Handle continuous improvement of GLS-related elements of Lilly’s learner support service, training content landscape, new content/performance support technologies (such as LXP, Workday Skills), and preferred learning suppliers
  • Identify and implement strategic roadmap for learning systems and processes, including partnering to support functional improvements that are in alignment with the GLS strategy
  • Partner with Tech@Lilly, Quality, and HR Technology and Operations teams to manage and improve operations
  • Lead Learning Operations governance team and Change Review Board to sustain excellence and increase innovation
  • Represent GLS in Lilly Global Learning Council and influence learning process and technology agenda across the enterprise; deliver positive learner experience and learning effectiveness/value
  • Provide dotted line leadership to GLO leader in the HR Solutions organization to ensure effective learning support for areas using the GLO services
  • Provide oversight for key external relationships and partner with Procurement on associated improvements
  • Oversee technical elements of Lilly’s US tuition assistance program
  • Seek out external benchmarking/trends, innovation in learning management

    General Leadership

  • Build and maintain an impactful global learning operations team, which includes directing the work, personnel qualification, and development of direct reports
Effectively manage budgetSeek opportunities for continuous improvement across areas of accountabilityDemonstrate inclusive leadershipSupport Lilly’s broader DEI and Talent Management agenda

Basic Requirements:

Bachelors degreePrevious direct supervisory experience5 or more years of experience with L&D data/information & related business processes/systemsQualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position

Additional Skills/Preferences:

Experience operating cloud-based Learning Management System (LMS) and other learning technologies including digital adoption and content authoring technologies with operational excellenceGXP and quality systems knowledge and experienceExperience designing, implementing, leading and improving processes, including successful implementation of complex processes/systems with global and/or enterprise impactMaster’s degree preferredExperience working in pharmaceutical, life science, and/or highlight regulated L&D environmentExperience with document management systems, system interfaces/data transfer, e-learning technical standards (AICC/SCORM/xAPI), automation, and artificial intelligencein HR and with skills-based approaches to talent management/developmentExperience handling large budgetsStrong written and verbal communication skillsProven ability to influence without direct authorityExperience delivering work with service attitude and approachRelevant experience in data stewardship, curriculum and content design/developmentExperience with contracting and procurement of services (preferably learning services) and partnering with procurement during master service agreement negotiations

Additional Information:

Position is located in Indianapolis, IndianaLimited travel is requiredWhile primarily focused on US day shift hours, time zone flexibility is required to work with global colleagues and address time sensitive system activities

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( Lilly_Recruiting_Compliance@lists.lilly.com ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women’s Network, Working and Living with Disabilities. Learn more about all of our groups.

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