STEPS Phonathon Coordinator

2 weeks ago

Lexington, United States University of Kentucky Full time
Posting Details

Posting Details

Job Title STEPS Phonathon Coordinator
Requisition Number TE08267
Department Name 14100:Development-Phonathon
Work Location Lexington, KY
Salary Range $18-$20/hour
Type of Position Temporary
Position Time Status Full-Time
Required Education
Required Related Experience
Required License/Registration/Certification
Physical Requirements
Sitting for an extended period of time.

Shift
Work Shift: Sunday through Thursday 1pm-10pm
Hours Per Week : 40

Job Summary
UK Philanthropy & Alumni Engagement is seeking a detail-oriented
individual with excellent management skills for the position of
Phonathon Coordinator. Reporting to the Associate Director of
Annual Giving, the Phonathon Coordinator is responsible for
managing all aspects of the phonathon, including:
• The recruitment, hiring, training, and monitoring of all call
center employees, including up to four shift supervisors. All
call center employees are students at the University of Kentucky.
• Plan calling strategies to meet goals as well as develop
scripts and other fundraising materials, change strategy from
day-to-day as needed and provide marketing orientation for
employee callers prior to each shift.
• Administer the phonathon software, serve as contact person
with the software service provider, and work with Annual Giving
and UK Philanthropy staff to extract and manipulate data from the
database.
• Maintain time sheets and all HR related functions for 30+
student employees as well as work with the Associate Director to
manage and maximize the payroll component of the phonathon
budget.

Skills / Knowledge / Abilities
Customer service,
strategic thinking, experience managing
students/volunteers/staff, experience in
philanthropy/fundraising, proficiency utilizing MS Excel

Does this position have supervisory responsibilities? No
Preferred Education/Experience
Deadline to Apply 06/09/2024
University Community of Inclusion
The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

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