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ServiceNow Developer

3 months ago

Bloomington, United States Genesis10 Full time
Genesis10 is seeking a ServiceNow Developer for a six-month contract to hire working remostely with our client in Bloomington. This is 100% remote.

The ServiceNow Developer provides and coordinates operational support and development of ServiceNow. The position's responsibilities include platform maintenance and administration, installing plug-ins as needed, partnering with ServiceNow customers and users, providing metrics reporting and statistics, trouble-shooting issues with the vendor, developing solutions that may require scripting to meet customer requirements, mentoring teammates, analyzing the impact of upgrades to current and new functionality, resolving upgrade conflicts, and custom application development.

May work remotely but seeking local candidates for occasional onsite meetings and/or future FTE conversion.

Required Qualifications
  • 6+ years of Information Technology experience
  • BA degree in Information Systems, Computer Science, or other related field; OR 4 years of computer programming experience
  • 4+ years of ServiceNow platform experience
  • 4+ years of experience with JavaScript and integrations with external applications and/or systems
  • Certified ServiceNow System Administrator
  • Certified ServiceNow Application Developer
  • Strong understanding of system infrastructure and ServiceNow best practices
  • Solid ability to configure and integrate proposed changes to the current infrastructure
  • Skilled at creating and modifying user interface policies, scripts, and scheduled jobs
  • Strong understanding of ServiceNow tables and ability to create table extensions/forms/views
  • Strong demonstrated knowledge of Microsoft Office tools including Visio
  • Strong experience writing and comprehending technical documentation and business documentation
  • Experience with developing, scripting, or modifying workflow routines with JavaScript
  • Excellent communication skills in technical and non-technical vernacular
  • Excellent technical writing and documenting abilities
  • Experience participating on project teams from initiation through successful implementation and acceptance of application changes
  • Understanding of Agile methodology
  • Excellent problem solving skills and analytical capabilities
  • Able to be on-call 24X7 in areas of expertise

Preferred Qualifications
  • ITIL Foundations certification or practitioner level certification in one process management
  • ServiceNow Certified Implementation Specialist - Discovery
  • ServiceNow Virtual Agent
Accountabilities:
  • Assesses, tests, and implements ServiceNow enhancements and manages or coordinates maintenance activities and implementations of new applications within the platform
  • Documents current data flow and the relationships between software and hardware while noting dependencies and hardware requirements
  • Reviews vendor updates and schedules; aligning changes to service requests; initiating change management activity
  • Partners with vendors to ensure issue resolution, assess upgrades and patches, communicate potential issues, and coordinate upgrades and patches
  • Analyzes user requests, provides work estimates, timelines, and potential liabilities for larger changes
  • Reviews and implements enhancement requests; evaluating application, process and documentation impacts, coordinating upgrades, and ensuring smooth transitions
  • May create or assist in the creation of training materials for new applications and upgrades
  • Maintains compliance to Service Management processes and procedures; responding to support requests & incidents
  • Develops user interface policies, data policies, business rules, ACL's, and scripting
  • Audits changes for compliance to policies, procedures, and architectural standards
  • Mentors and tutors Associate and Intermediate ServiceNow Developers.
  • Designs, codes, and documents customized report specifications

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client.

Benefits of Working with Genesis10:
* Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
* The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
* Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
* Behavioral Health Platform
* Medical, Dental, Vision
* Health Savings Account
* Voluntary Hospital Indemnity (Critical Illness & Accident)
* Voluntary Term Life Insurance
* 401K
* Sick Pay (for applicable states/municipalities)
* Commuter Benefits (Dallas, NYC, SF)
* Remote opportunities available

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Genesis10 is an Equal Opportunity Employer/Minorities/Female/Disabled/Veteran