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Distribution Supervisor

3 months ago

Atlanta, United States Southern Company Full time
JOB SUMMARY

The Distribution Supervisor/s will report directly to the Distribution Operations Manager (DOM), Distribution Manager or Construction Field Manager. Each Distribution Supervisor will have 12+ covered personnel reporting to them.

Leadership expectations and responsibilities include exhibiting behaviors in alignment with "Our Values," Safety First, Intentional Inclusion, Act with Integrity, and Superior Performance.

Core responsibilities of the position include:

  • Lead the team in a Safety Excellence environment with a focus on learning, ensuring critical risk plans are followed, and ensuring our STEP observation tools are implemented.

  • Strengthen a culture within the team that is inclusive, builds trust and is continuously improving. This includes ownership of our Diversity and Inclusion efforts. This includes inclusive leadership in continuing to advance our Southern Company "Moving to Equity" plans.

  • Optimize team makeup including teaming up when needed, capital efficiency, covered employee training and development.

  • Ensure consistent approach to replace versus repair business decisions, contactor utilization and fatigue management.

  • Enhance customer experience with boundaryless resource allocation & implementing strategic scheduling/collaboration with the engineering department.

  • Provide employees with regular, constructive performance feedback and support them in their personal development.

  • Partner with engineering supervisors or team leaders to help develop engineers in the Atlanta Distribution Area.

Additional duties include: Partnering with external affairs representatives, distribution supervisors, trouble supervisors, distribution/ network, TMC supervisors, engineering supervisors, & engineering team leaders to ensure customer satisfaction, quality of construction and responsiveness are met for all internal & external customers. The position/s will be tasked with developing innovative methods to improve processes, drive efficiencies/productivity and implement/execute the company strategy.

Education:

  • High School Diploma/Equivalent; college degree is a plus

Experience Requirements:

  • Seven years of distribution construction and/or distribution experience and knowledge of the construction, maintenance, and restoration of both overhead and underground services.

  • Extensive Storm Restoration Experience required.

  • Knowledge of and experience implementing Section "0", Smith Driving System, NESC, Distribution Bulletins, DOPs, Tagging and Switching Procedures, Distribution Construction Standards, DOT requirements, environmental guidelines, and applicable OSHA regulations.

  • Working knowledge of Memorandum of Agreement, Customer Service Standards, Corporate Compliance Policies and the Code of Ethics.

  • Performance management experience and/or insightful understanding of the process of setting clear expectations and holding others accountable.

  • Demonstrated experience or ability to quickly learn applications that include but are not limited to: ARMS, ARCOS TCMS Web, Dist View, JETS, MOBI, Microsoft Office applications (Outlook, Word, Excel).

Knowledge, Skills & Abilities:

  • Demonstrated commitment to Safety Excellence

  • Must have proven leadership results as well as documented cases of successful talent and employee development.

  • Knowledge of Safe Work Practices, Distribution Bulletins, Human Performance and Distribution Specifications, Section "O", OSHA, etc.

  • Ability to establish and maintain cross-functional relationships.

  • Change Champion and management.

  • Ability to implement and drive strategic initiatives.

  • Knowledge/understanding of distribution operations practices and procedures.

  • Must have proven ability to be innovative.

  • Demonstrated ability to recognize high profile opportunities and respond as needed without prompting.

  • Ability to challenge and motivate others.

  • Capable of planning, supervising, and managing resources to control budget dollars.

  • Excellent interpersonal and communication skills, both oral and written

JOB RESPONSIBILITIES

  • The DS will be responsible for the overall performance of their team.

  • Continually improve customer satisfaction by striving to exceed customers both internal and external expectations, meet all Safety goals, increasing productivity, and improving the distribution system reliability through quality construction

  • Recognize and own high profile and critical customer jobs with a focus on timely and effective upward communication to key internal parties. Plan appropriate resources needed to complete these jobs safely, on time, on budget, and with minimal external/stakeholder impact.

  • Utilize appropriate Performance Management to help individuals and teams to improve performance through coaching, development, & training.

  • Reinforce and manage expectations around healthy challenges and a questioning attitude in the work environment. Seek out and execute on opportunities to increase trust between employees, between supervisors, and between employees and supervisors.

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