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Financial Coach, Asylum Seekers Case Management Pilot Program
2 months ago
- Provide 1:1 financial coaching and counseling to a caseload of 10 clients concurrently, including creating a personal budget, establishing a bank account, taking out loans, and establishing credit, as well as advanced asset building topics, including analyzing credit reports, techniques to build credit, and debt reduction as needed.
- Assess client needs and develop individual financial action plans with each client.
- Provide individualized financial counseling sessions (including both initial and follow-up sessions) and achieve client outcomes. Make appropriate referrals and integrate other wraparound supports (i.e. benefits, tax preparation) into counseling to achieve greater results.
- Ensure that all training requirements are met for participants in budgeting, cash management, savings, and credit building. Ensure that participants complete required training.
- Increase participant knowledge of financial services and credit offerings.
- Coordinate with the Economic Empowerment Supervisor on external outreach to banks and other community members to assist with client achievement of financial navigation and coaching goals.
- Accurately track participant attendance, data, follow-up services, and outcomes in ETO.
- Successfully complete and pass CNM Certified Financial coach, participate in initial trainings and ongoing professional development trainings.
- Follow all programmatic, contractual, donor requirements and IRC standards of practice.
- Participate and attend community of practice (COP) calls for financial coaches.
- Participate in financial capability wide events and initiatives.
- Build and maintain effective relationships with colleagues, banks, VITA tax sites, and community volunteers.
- Other related duties as assigned.
- High level of familiarity with U.S. credit and banking system and experience with personal budgeting, banking and credit counseling;
- Experience working with asylum seekers, refugee and/or other immigrant populations strongly preferred.
- Experience in working in a trauma-informed setting and handling confidential information preferred.
- Knowledge of local community social services and navigating the social service system preferred.
- High level of comfort, functioning and effectiveness in multi-cultural and multi-disciplinary teams;
- Fluent in English required, both spoken and written; proficiency in Spanish required, both spoken and written
- Experience with financial education, counseling and coaching;
- Excellent organizational skills with a high level of attention to detail and computer literacy;
- Strong written and verbal communication skills, including ability to make presentations;
- Ability to work independently, be a self-starter and manage multiple tasks;
- Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes.
- Valid driverâs license and access to a personal, insured vehicle to travel regularly throughout the service delivery area.
Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
US Benefits: The IRC offers a comprehensive and highly competitive set of benefits. All US employees are eligible for sick time, a 403b retirement savings plans: up to 4.5% immediately vested matching contribution, plus an 3-7% additional IRC contribution, and an Employee Assistance Program which is available to our staff and their families to support in times of crisis and mental health struggles.In addition, full-time employees are eligible for 10 US paid holidays, 20-25 paid time off days, disability & life insurance, medical, dental, and vision insurance (employee contribution starting at $135, $7, and $5 per month respectively) and FSA for healthcare, childcare, and commuter costs. Part-time employees are eligible for a proportionate amount of paid time off. These additional benefits apply to employees who work at least 6 months within a 12-month time period.
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Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way â our Code of Conduct. These are Integrity, Service, Accountability, and Equality.
Commitment to Gender, Equality, Diversity, and Inclusion: The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.