HR Product Operations Analyst

2 weeks ago

Charlotte, United States WELLS FARGO Full time

About this role:

Wells Fargo is seeking a HR Product Operations Analyst, to join our HR Product Operations team and play a crucial role in supporting the optimization and execution of HR processes and tools. In this role, you will leverage your deep analytical skills and expertise to identify, define and drive improvement to both process initiatives and Product offering with the end goal of improving the employee HR experience across the HR ecosystem.

In this role, you will:

  • Process Documentation & Optimization: Document existing HR Product processes, identify areas for improvement, and implement changes to optimize workflow efficiency and effectiveness.

  • Product Operations Support/Tool Enablement: Collaborate with HR product managers to support the development, launch, and maintenance of HR products and tools, ensuring alignment with operational goals.

  • Data Analysis & Reporting: Analyze HR product operational data to identify trends, generate insights, and make data-driven recommendations for process improvements.

  • Project Management: Independently manage and execute multiple projects simultaneously, ensuring timely delivery and alignment with strategic objectives.

  • Cross-functional Collaboration: Work closely with HR, IT, and other departments to ensure seamless integration of HR tools and processes across the organization.

  • Continuous Improvement: Proactively identify opportunities for process enhancements and take initiative to implement solutions that drive operational excellence.

Required Qualifications:

  • 5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

  • 3+ years of product operations experience

Desired Qualifications:

  • A track record of experience in Product Operations within Technology or Technology Adjacent field.

  • Extensive experience with process documentation and optimization.

  • Knowledge of Agile processes, routines, tools and deliverables

  • Strong knowledge and experience with Process and Business analytics tools.

  • Experience aligning, defining and delivering to Segment OKRs

  • History of taking an active role in defining, setting and tracking KPIs, assuring those metrics align with greater company objectives and strategic goals.

  • Demonstrated expertise in Jira, with experience in managing complex workflows and configurations.

  • Knowledge of HR (organization, frequently employed tools, industry challenges and opportunities)

  • Highly analytical mindset with the ability to translate data into actionable insights.

  • A track record of "product mindset", focusing on ownership, value delivery, and process optimization.

  • Excellent communication skills, with the ability to effectively collaborate with cross-functional teams.

  • Self-starter with a proven track record of independently driving projects to successful completion.

  • Certifications in project management, product management, data science/analytics specific to HR

Job Expectations:

  • Position will require onsite presence in a hybrid capacity within one of the following Wells Fargo locations Charlotte, NC; Minneapolis, MN; or Dallas, TX.

Posting End Date:

27 Sep 2024

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Company: WELLS FARGO BANK

Req Number: R-400443-1

Updated: Web Sep 18 04:21:37 UTC 2024

Location: CHARLOTTE,North Carolina

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