Quality Control Specialist Senior

3 weeks ago

Tulsa, United States Oneok, Inc Full time

#WeAreONEOK – Fortune 500 company. 100+ years in business. Leading midstream service provider. Safety first. Sustainable operations. Environmentally responsible. Employee focused.

JOB SUMMARY

Job Profile Summary

The QCS - Senior provides Subject Matter Expert (SME) guidance with internal and external stakeholders on all quality and analytical services related matters. The QCS-Senior mentors and provides guidance and support to junior and less knowledgeable staff, including in matters relating to policies and procedures. The position will maintain relationships with industry (pipeline/refinery) partners as necessary to accommodate the movement of refined petroleum through the company's Pipeline and Terminal system as quality issues arise which hinder those movements. The QCS-Senior works independently and regularly works on the most complex projects. The QCS-Senior is considered a subject-matter-expert (SME) and requires the ability to deal with circumstances in which no guidelines exist. This position requires the ability to deal with frequent and complex anomalies. Incumbent completes projects from start to finish. Consistent use and/or application of advanced principles/theories/concepts/techniques in area of expertise. Often has unique knowledge in area of specialty plus solid knowledge of other related fields. Organizes, examines and analyzes information to provide resolution to a diverse range of complex problems/issues where analysis requires evaluation of variable factors and solutions often require creativity and a broad knowledge base to provide resolutions. Work is completed without considerable direction and acts independently to determine methods/procedures to obtain results.

Essential Functions and Responsibilities

  • Data Analysis, Processes & Procedures:

  • Responsible for the systematic development, review and evaluation of all SIP and site-specific procedures associated with product quality

  • Analyze and reviews monthly and semi-annual evaluation results with field locations, on procedures and processes related to quality control.

  • Utilizes the Quality Control change management process to communicate procedure and process changes to all affected stakeholders.

  • Annually, completes various on-site visits to discuss training, procedures and other items related to quality control and blending procedures and processes.

  • Spring Volatility Management (RVP Blend Down):

  • Leads the Logistics, GLO, and Operations teams transition from winter gasoline to summer gasoline throughout the company's system

  • Develops, implements, documents, and communicates daily blend down plans for each location during blend down

  • Analyzes potential daily blend opportunities during the Spring Volatility Management season in collaboration with Gas Liquids Optimization team.

  • Quality Control Incident Management & Mitigation:

  • Leads the mitigation and remediation of product quality, product compliance, and additive related events.

  • Conducts investigations to determine root cause of product quality, product compliance, and additive related events or process breakdown issues.

  • Communicates incident status to management and other stakeholders.

  • Compiles data and completes incident reporting documentation for mitigation and remediation of product quality, product compliance, and additive related events.

  • Commercial Projects:

  • Collaborates and attends meetings with internal stakeholders to develop and implement commercial project plans that have quality control aspects to them.

  • Provides analysis and guidance to stakeholders on potential margin capture projects that would increase company revenue.

  • Analyze the Quality Management Database (QMS), Laboratory Information System (LIMS) database, and other product quality test results for available margin that could be utilized to increase revenue for our blending programs.

  • Relationship Management & Systems Optimization:

  • Drawing on a solid understanding of the organization’s business operations and industry, analyzes the entire system to determine the impact of product quality downstream.

  • Provides shippers with product quality data, as necessary.

  • Answers quality specification questions received from internal or external stakeholders.

  • Resolves customer issues and develops longer term solutions to prevent recurrence.

  • Seeks opportunities to lead the improvement of quality control initiatives based upon education, experience, and interest levels.

  • Partners with Field Chemists to support Operations with sampling and testing.

  • Compliance:

  • Interprets and applies specifications regarding product quality.

  • Interprets and applies federal and state regulations regarding product quality compliance.

  • Analyze and review compliance related issues brought forth by the Compliance Group with field locations, on procedures and processes related to our blending programs.

  • Routine evaluation of existing quality control procedures to ensure compliance requirements are met.

  • Commercial Refined:

  • Spring Volatility Management (RVP Blend Down)

  • Analyzes and provides product quality and process data related to Reid Vapor Pressure (RVP) blend down.

  • Collaborates with internal stakeholders to develop blending operations plans to transition from winter gasoline to summer gasoline.

  • Commercial Crude:

  • Communicates internally and externally to provide product quality data.

Education

  • Bachelor's Degree

Work Experience

  • 6 - 10 years related work experience preferred

Knowledge, Skills and Abilities

  • Ability to: communicate effectively orally and in writing in English

  • Ability to: communicate effectively with supervisors, co-workers, internal and external customers

  • Ability to: work under time pressure, tight deadlines and interruptions

  • Ability to: use a personal computer with the Windows® operating system to complete time sheets, send and receive e-mail, and access information posted on the Company’s intranet

  • Ability to: follow instructions or standard procedures

  • Ability to: compile and/or examine information and select the best action from defined alternatives

  • Ability to: organize and/or analyze information and identify solutions from a range of alternatives

  • Ability to: deal with complex issues which require substantial analysis or independent judgment

  • Ability to: travel if required

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