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Assistant Manager

2 months ago


Omaha, United States Omaha's Henry Doorly Zoo and Aquarium Full time
Job Details Omaha Zoo - Omaha, NE Full Time Restaurant - Food ServiceAssistant Manager - Catering

Job Title: Assistant Manager - Catering

FLSA Status: Non-exempt

Hours: Full-time

Summary:

Omaha’s Henry Doorly Zoo & Aquarium is seeking an Assistant Manager of Catering to assist in all aspects of food and beverage being served for catered events ranging in size from 2 to 2,000 guests, as well as food and beverage for picnics, campouts, and birthday parties. This position has a strong emphasis on food preparation. This position will also assist in training and supervising Catering, Picnic, and Campout service staff. This position reports directly to the Manager of Food & Beverage.

Duties and Responsibilities (include but not limited to):

  • Work to coordinate and prepare food and beverage needs for each event, picnic, and campout.
  • Assist in supervising a staff of up to 20 employees.
  • Assist in preparing staff schedules for all events and work with department managers to cross utilize other departments as needed.
  • Responsible for assisting with the planning, preparation, serving and coordination of food and beverage.
  • Assist in maintaining proper staff vs. sales ratio in staffing events.
  • Assist to ensure proper portioning, food cost and labor costs are followed.
  • Assist in ordering and coordinating food product, beverage and supplies necessary for all events.
  • Be knowledgeable of and properly train employees on the acceptable procedures for food preparation and presentation.
  • Ensure staff is maintaining the standards set by Omaha’s Henry Doorly Zoo and Aquarium in quality, safety, service and cleanliness.
  • Monitor compliance of all food & safety handling procedures.
  • Monitor compliance of Omaha’s Henry Doorly Zoo and Aquarium operational guidelines.
  • Attend scheduled department meetings.
  • Assist in maintaining records of the products received and transferred to all Food & Beverage Departments and other zoo departments.
  • Assist with maintaining a controlled and secured quality inventory; assist with catering/restaurant inventory.
  • Assist supervisor in supplying Food and Beverage Manager with detailed food costs including estimates for clients and detail for billings.
  • Assist in supervising Catering department’s recycling program.
  • Assist in supervising Treetops Restaurant staff and food preparation as needed.

Additional Responsibilities:

  • Cross train in all areas of Food & Beverage Department and Guest Service areas
  • Assist Food & Beverage Department as needed at Zoo special events.
  • All other duties as assigned.

Supervisory Responsibilities:

  • Assists in supervising Catering, Picnic and Campout service staff.

Qualifications

  • Must have 2 years experience in food preparation & service.
  • Must have 1 year experience supervising culinary and event staff.
  • Must be a minimum of 18 years of age.
  • Must be available to work weekends, holidays and odd hours.
  • Must hold a valid driver’s license.
  • Must be able to work in confined areas where bending and lifting is necessary.
  • Able to lift 50 lbs.
  • Administrative training in hotel/restaurant management helpful.
  • Certification of special training is helpful including, but not limited to, front line supervision and compliance of health regulations and sanitary standards.
  • Experience in proper food presentation for catered events including events ranging from small coffee rollout to full food service.
  • Knowledge of restaurant supplies, equipment, and ordering as well as inventory control.
  • Working knowledge of Microsoft Office products.
  • Experience in scheduling and training is helpful.
  • Experience in menu rollout is helpful.

Physical Environment:

While performing the duties of this job, the employee is frequently required to do the following:

  • Must be able to work in confined areas where standing, bending, and lifting is necessary.
  • Able to lift 50 lbs.

Work Environment:

  • Work is normally performed in both a typical interior restaurant and banquet environment and outside areas.

DISCLAIMER

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor is it to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job.

Omaha’s Henry Doorly Zoo & Aquarium is an Equal Employment Opportunity Employer as defined by the EEOC.