PBX Operator
1 month ago
The Telephone Operator's main responsibility is to responds to incoming calls in a timely manner and direct caller to appropriate destination; ensuring efficient communication within to and from the hotel while maintaining attentive courteous and efficient customer service. The ideal candidate for this position
- High School diploma or equivalent and/or experience in a hotel or related field preferred.
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must be able to multi task.
- Must be able to show initiative in job performance including anticipating what needs to be done before it becomes a necessity.
- Must routinely meet deadlines.
- Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
- Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.
- Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.
- Must be able to work with and understand financial information and data and basic arithmetic functions.
Benefits
- Hotel and other Travel discounts
- Medical
- Dental
- Vision
- Life Insurance
- Supplemental Insurance
- Long/Short Term Disability
- 401-K
- Professional Development Opportunities
- Competitive Compensation plus incentives
Source: Hospitality Online
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