IT Specialist

Found in: beBee S US - 2 weeks ago

Quantico, United States Department Of The Navy Full time
Summary

You will serve as a IT Specialist (Customer Support) in the Weapons Training Battalion Division of TRAINING AND EDUCATION COMMAND.

This Job Opportunity Announcement is using an additional online assessment tool to evaluate applicants. Please review the HOW YOU WILL BE EVALUATED, HOW TO APPLY, and WHAT TO EXPECT NEXT sections below for instructions.



Duties
  • You will provide leadership and guidance to desk side support technicians in the section.
  • You will be responsible for resolving the most difficult customer support request.
  • You will be responsible for planning and delivering of customer support services, including installation, configuration, troubleshooting, customer assistance, and/or training, in response to customer requirements.
  • You will translate data and information requirements into SharePoint content.
  • You will manage workload associated with information system coordinators (ICs).
  • You will serve as the liaison between commands.
  • You will maintain and coordinate permission and access to system user groups.