Pharmacy Technician

6 days ago


Spokane, United States Veterans Health Administration Full time

The pharmacy technician is primarily assigned to the Outpatient area of the pharmacy including expanded distributive function assignments and higher complexity assignments. The Pharmacy Technician supports the mission of the VA Medical Center to assure safe, effective, and medically necessary use of medications by Veterans by performing packaging, manipulative, repetitive, and other non-discretionary tasks as delegated by a pharmacist. Duties will include:
Provides telephone and consult triage and patient follow-up as assigned. Answers questions (via telephone, in-person, or consult) from patients, nurses, providers, and other medical center staff and refers complex or therapeutic questions to a pharmacist.
Provides patient education via telephone on the medication refill process, the use of the automated telephone system, the use of the internet refill system and general information on the outpatient pharmacy such as hours of operation and types of pharmacy services available.
Assists in total quality improvement activities by participating in medical center and service process assessment and action teams.
When stationed at the outpatient window, greets the patient or staff member with a helpful and positive attitude. Answers questions presented and/or seeks assistance as required. Verifies the correct identity of the patient or patient's representative before releasing any medications or supplies.
Assists in training of peer technicians, residents, pharmacist and students.
Keeps technically current in pharmacy and medicine by self-instruction and routine attendance at conferences and seminars to ensure that the professional obligations of this service are met. Supports and ensures that department and medical center policies, procedures, guidelines, government regulations, and Professional/Technical Standards concerning drug control, drug security and drug accountability (i.e. including supplies) are maintained at all-times.
Assists in necessary daily maintenance, loading, and documentation functions for automated dispensing equipment (i.e. Script-Pro). Is able to problem solve robotic dispensing issues and trouble shoot basic software or hardware issues. Refills automated dispensing equipment according to policy and assures that the product identification matches the drug file entry precisely.
Checks-in prime vendor or direct orders and verifies factors such as drug amounts, strengths, dosage forms, and package sizes are accurate.
Removes outdated, expired, or excess inventory for return or destruction. Checks all items for hazardous waste and disposes of them in the appropriate bins.
Replenishes emergency crash cart medication trays with items needed according to standardized list.
Serves as a back-up for controlled substance dispensing. Fills controlled substance prescriptions, completes record keeping and maintains accuracy of inventory reports.
Receives faxed/mailed in prescriptions and refill requests. Examines prescriptions and refill requests against computer medication profiles for administrative irregularities (i.e. missing directions, missing VA provider identification, non-formulary medication, etc.) and makes appropriate referrals to a pharmacist.
Prepares prescriptions for final check by a pharmacist. Selects the correct medications/paperwork and counts the correct quantity when completed manually or using automated equipment when appropriate. Accurately and carefully applies labels to the prepared containers, and places the completed orders in trays or bags for the final check by a pharmacist.

Work Schedule
: M-F 08:00am - 04:30pm, Occasional weekends and holidays


Telework
: Not available


Virtual:
This is not a virtual position.


Relocation Incentives
: Not Authorized


Permanent Change of Station (PCS):
Not Authorized


Fi
nancial Disclosure Report:
Not required


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