Contact Representative

6 days ago


Canandaigua, United States Veterans Health Administration Full time

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION***

Duties include but are not limited to:
Conducts outreach calls to women Veterans not already enrolled in VA healthcare services;
Responds to inbound calls, chat messages, and text messages from women Veterans, family members, or caregivers;
Serves as a patient advocate and facilitator to ensure women Veterans' needs are being met;
Works collaboratively with VA programs providing accessibility to care;
Gathers, analyzes, and evaluates information from women Veterans;
Applies problem solving techniques to resolve or assist in resolving Veterans' issues/concerns;
Uses specialized knowledge of all VA benefits and health care services available to women Veterans to provide timely and appropriate problem resolution;
Researches regulations and policies as it relates to care and services to provide or to assist in providing resolution;
Coordinates incoming telephone calls and determines the nature of the call to provide additional services;
Utilizes computer technology to ensure continuity of care through accurate information collection, communication, and documentation;
Documents all calls, incoming and outbound, utilizing computerized documentation tool;
Provides referrals to other VA programs when further services are appropriate, to include Women Veterans Program Managers at VA Medical Centers;
Sends packets of information to women Veterans and individually tailors each packet to the callers' needs;
Performs all other duties as assigned.

Work Schedule:
Set shift between the hours of Monday through Saturday 8:00am - 10:00pm EST


Recruitment & Relocation Incentives:
Not authorized


Telework:
VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.


Financial Disclosure Report:
Not Required



  • Canandaigua, New York, United States Veterans Health Administration Full time

    THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATIONDuties include but are not limited to:Conducts outreach calls to women Veterans not already enrolled in VA healthcare services; Responds to inbound calls, chat messages, and text messages from women Veterans, family members, or...


  • Canandaigua, United States Skip's Custom Flooring Inc Full time

    Job DescriptionJob DescriptionBenefits:Employee discountsOpportunity for advancementPaid time offTraining & developmentOur Company is looking for an online sales representative who will be in charge of generating traffic and achieving sales targets. You should put forth every effort to maximize sales and meet the organizations goals. According to the...


  • Canandaigua, United States Skip's Custom Flooring Inc Full time

    Job DescriptionJob DescriptionBenefits:Employee discountsOpportunity for advancementPaid time offTraining & developmentOur Company is looking for an online sales representative who will be in charge of generating traffic and achieving sales targets. You should put forth every effort to maximize sales and meet the organizations goals. According to the...


  • Canandaigua, United States Community Bank NA Full time

    Overview At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail...


  • Canandaigua, United States Community Bank Full time

    Responsibilities A Floating Customer Service Representative (CSR) will work in various branch offices in a defined geographical area and is responsible to deliver a positive customer experience to current and prospective bank customers on the banking floor. This position must be able to adapt well in the face of workplace stressors such as customers...


  • Canandaigua, United States Domino's Franchise Full time

    Job DescriptionJob DescriptionJob DescriptionThe Customer Service Representative is required to handle all aspects of service, including: telephone answering and face to face contact.The Customer Service Representative position is considered an In-store position and CSRs are required to learn other skilled positions within the store, such as: Oven tending,...

  • Adjunct Faculty

    1 month ago


    Canandaigua, United States Finger Lakes Community College Full time

    Finger Lakes Community College is affiliated with The State University of New York (SUNY) and is currently recruiting for World Language (Spanish and French) Adjunct Faculty Instructors. Adjunct faculty are responsible for preparing lesson plans and instructional materials or activities for class. Adjunct faculty must maintain accurate records on students...


  • Canandaigua, New York, United States Thompson Health Full time

    Main Function:Performs all functions of a Patient Account Representative as well as assists the Manager in providing support to Patient Account Representatives.Serves as a point of contact for answering questions and helping solve problems.Coordinates scheduling coverage.Provides outstanding service to all patients, visitors, internal and external...

  • Adjunct Faculty

    1 month ago


    Canandaigua, United States Finger Lakes Community College Full time

    Finger Lakes Community College is affiliated with The State University of New York (SUNY) and is currently recruiting for Physics Adjunct Faculty Instructor. Adjunct faculty are responsible for preparing lesson plans and instructional materials or activities for class. Adjunct faculty must maintain accurate records on students and submit pertinent data to...

  • Adjunct Faculty

    1 month ago


    Canandaigua, United States Finger Lakes Community College Full time

    Job DescriptionJob DescriptionLooking for qualified and motivated applicants to teach during the day or evenings and at campus centers.Adjunct faculty are responsible for preparing lesson plans and instructional materials or activities for class. Adjunct faculty must maintain accurate records on students and submit pertinent data to the department and/or the...

  • Adjunct Faculty

    1 month ago


    Canandaigua, United States Finger Lakes Community College Full time

    Job DescriptionJob DescriptionLooking for qualified and motivated faculty to teach Psychology courses. FLCC is committed to diversity, equity and inclusion, and strives to provide an environment that embodies these principles. We strive to attract talented personnel from diverse backgrounds and traditions, particularly of race and ethnicity, gender, gender...

  • Adjunct Faculty

    1 month ago


    Canandaigua, New York, United States Finger Lakes Community College Full time

    Job DescriptionJob DescriptionLooking for qualified and motivated faculty to teach Medical/Surgical Clinical at a local facility part-time.Adjunct faculty are responsible for taking a group of nursing students to clinical. Adjunct faculty must maintain accurate records on students and submit pertinent data to the department and/or the College.FLCC is...

  • Adjunct Faculty

    1 month ago


    Canandaigua, United States Finger Lakes Community College Full time

    Job DescriptionJob DescriptionLooking for qualified and motivated faculty to teach Medical/Surgical Clinical at a local facility part-time.Adjunct faculty are responsible for taking a group of nursing students to clinical. Adjunct faculty must maintain accurate records on students and submit pertinent data to the department and/or the College.FLCC is...

  • Adjunct Faculty

    4 weeks ago


    Canandaigua, United States Finger Lakes Community College Full time

    Job DescriptionJob DescriptionFinger Lakes Community College is affiliated with The State University of New York (SUNY) and is currently recruiting for a Business Adjunct Faculty Instructor.Adjunct faculty are responsible for preparing lesson plans and instructional materials or activities for class. Adjunct faculty must maintain accurate records on students...

  • Adjunct Faculty

    4 weeks ago


    Canandaigua, United States Finger Lakes Community College Full time

    Job DescriptionJob DescriptionFinger Lakes Community College is affiliated with The State University of New York (SUNY) and is currently recruiting for Anatomy and Physiology Adjunct Faculty Instructor.Adjunct faculty are responsible for preparing lesson plans and instructional materials or activities for class. Adjunct faculty must maintain accurate records...

  • Adjunct Faculty

    4 weeks ago


    Canandaigua, United States Finger Lakes Community College Full time

    Job DescriptionJob DescriptionFinger Lakes Community College is affiliated with The State University of New York (SUNY) and is currently recruiting for Sociology Adjunct Faculty Instructors.Adjunct faculty are responsible for preparing lesson plans and instructional materials or activities for class. Adjunct faculty must maintain accurate records on students...

  • Adjunct Faculty

    2 weeks ago


    Canandaigua, United States Finger Lakes Community College Full time

    Job DescriptionJob DescriptionLooking for qualified and motivated applicants to teach during the day or evenings and at campus centers.Adjunct faculty are responsible for preparing lesson plans and instructional materials or activities for class. Adjunct faculty must maintain accurate records on students and submit pertinent data to the department and/or the...

  • Adjunct Faculty

    1 month ago


    Canandaigua, United States Finger Lakes Community College Full time

    Job DescriptionJob DescriptionFinger Lakes Community College is affiliated with The State University of New York (SUNY) and is currently recruiting for World Language (Spanish and French) Adjunct Faculty Instructors.Adjunct faculty are responsible for preparing lesson plans and instructional materials or activities for class. Adjunct faculty must maintain...

  • Adjunct Faculty

    3 weeks ago


    Canandaigua, United States Finger Lakes Community College Full time

    Job DescriptionJob DescriptionLooking for qualified and motivated faculty to teach Psychology courses. FLCC is committed to diversity, equity and inclusion, and strives to provide an environment that embodies these principles. We strive to attract talented personnel from diverse backgrounds and traditions, particularly of race and ethnicity, gender, gender...


  • Canandaigua, United States Thompson Health Full time

    Main Function:Assists in the nonprofessional and clerical aspects of managing and operating the outpatient functions of the department.All medication-associated duties are performed under the direct supervision of licensed personnel (Registered Pharmacists).Required Job Specific Competencies:Demonstrates skill in daily communication including effectively...