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UX Design Operations Manager G6500

2 months ago

Columbus Ohio, United States Nisum Full time


What You'll Do

Working largely independently lead the UX/UI design of 2-3 projects at a time by optimizing for usability, preference, and ease of adoption.Ensure designs and user interfaces communicate consistent, effective experiences and messages across all platforms/breakpoints while aligning with the core strategy.Advocate for and participate in user testing where appropriate, co-crafting the learning agenda with our research and product team.Facilitate workshops and design sprints with project teams and stakeholders to explore problem spaces, identify pain points, and create alignment; produce summarizing documents for executive share-out where necessary.Independently partner with product, engineering, and business partners to evaluate the right solution based on feasibility, impact, and budget.Escalate to your design manager when necessary with solutions and recommendations for the path forward.Maintain a growth mindset, leveraging soft skills to give and receive feedback graciously and translate critique into a productive direction for the team to act upon.


What You Know

7-9 years of experience designing for web and mobile, with a strong portfolio demonstrating your experience creating user-centered design solutions.They are looking for people with leadership who have exp with process and stakeholder management. In particular, a Design Operations Manager who facilitates the smooth functioning of a design team by overseeing and improving the processes, tools, and methodologies used.Minimum of 3+ years of experience in e-commerce, loyalty, credit card/finance, or related field.Minimum of 3+ years of experience in responsive design and/or native mobile apps.Expert in Visual (UI) and Interaction Design (UX) - able to synthesize custom elements from an existing design system with native mobile patterns to deliver an effective combination of consistency, familiarity, brand expression, and ease of use.Comfortable reviewing proposed and implemented work, providing candid feedback to fellow designers and developers, holding the cross-functional team accountable for delivering the application as designed, or arriving at compromises that keep the customer experience at the forefront.Experienced in gathering end-user input and conducting or participating in usability testing and needs-finding research.Detail-oriented with excellent work-file organization and respect for sustainable but evolving design processes.Excellent communicator who has the conviction to champion your point of view but can also successfully collaborate with others


Education

Education in Design, Human-Computer Interaction, or a related field


Benefits

In addition to competitive salaries and benefits packages, Nisum US offers its employees some unique and fun extras:Professional Development - We offer in-house technical training and professional learning programs aimed at developing skills across a broad spectrum of topics such as technology, leadership, role-based training, and process expertise. We also offer an annual stipend for employees to attend external courses in order to maintain professional certificationsHealth & Wellness Benefits - We believe that your health and welfare are important, and we strive to ensure that you have affordable options available to you, including some plans that are subsidized for employees and their families up to 90%. We also have dental and vision plans in the US where Nisum pays 100% of premiums for employeesVolunteerism Pay - We believe in giving back and in the US, our employees are eligible for up to 40 hours of paid time off each year to volunteer towards the causes that they are most passionate about. This is in addition to personal PTO and paid holidaysAdditional Benefits - We offer all the other important benefits to keep employees and their families healthy and financially secure, such as 401(k) retirement savings with a company match, pre-tax parking and transit programs, disability insurance, and Basic Life/AD&D, alongside exclusive employee discounts on a wide variety of products and services


Compensation Band

$115-120k per year