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Stericycle Driver/Service Specialist

3 months ago

Southampton, United States Stericycle Full time
About Us:

Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one’s identity.

Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way.

Position Purpose:

Responsible for managing and servicing assigned routes in the most professional way, ensuring that customers' needs are met on a continual basis for various waste pickup and supply delivery. Provides the highest level of customer service possible at all times. Proactively looks for ways to improve the level of customer satisfaction on an ongoing basis.

Key Job Activities:

1) Manages assigned routes ensuring customers’ waste is picked up in a timely and accurate manner.
• Pick up and transport waste safely according to all federal, state, and local rules and regulations.
• Plans daily schedule based on customers’ needs by reviewing daily paperwork, e.g., manifest, route sheets, previous VCR, etc. provided by the Transportation Manager/Supervisor or Dispatcher.
• May prepare and load trucks to service select accounts for the day ensuring enough supplies are added.
• Pick up specified waste from each customer site scheduled for the day. Ensures that customers have packaged and prepared the waste according to all federal, state, and local rules and regulations before transporting.
• Provide the highest level of customer service to assigned accounts on a daily basis, communicating any issues to Transportation Manager/Supervisor or Dispatcher for resolution. This includes, but is not limited to re-routes, adjustments in container sizes, training, etc.
• Ensures waste, supplies, and material handling equipment are secured prior to operating vehicle on public highway.

2) Ensures that assigned paperwork is completed legibly, neatly, accurately, and completely and returned to Transportation Supervisor or Dispatcher for processing. Ensures DOT Driver Log is completed, if applicable.

3) Communicates with Stericycle Transportation Supervisor and/or Dispatcher regarding any change to route pickups, including address changes, customer not having waste ready for pickup, etc. Ensures that employee covering for specific route is aware of any situations outside the norm in order to provide the highest level of customer service. Reports any problems/issues with accounts to Transportation Supervisor and/or Dispatcher before the close of business each day.

4) Performs pre-trip and post-trip maintenance on assigned truck prior to leaving or closing for the day. Reports any maintenance problems to Transportation/Dispatcher for follow-up. Travels between customer facilities providing on-site placement and collection of Sharps Needle containers through a healthcare facility, as required or requested.

5) Maintains a rigid collection and service schedule.

6) Communicates duty status on a defined scheduled.

7) Performs other related duties as required or requested.

Education: Preferred Education: in High School or EquivalentExperience (EMEAA):
  • Stericycle welcomes non-native English speakers, as long as drivers can read and speak English sufficiently to understand highway traffic signs and signals in the English language, to respond to official inquiries, and to make entries on reports and records as required by federal regulation.
Certifications and/or Licenses: Benefits:

Stericycle currently offers its employees the option to participate in a full range of benefits, including a health care program which includes medical, dental, vision and prescription coverage, healthcare and dependent care flexible spending accounts, life and accidental death and dismemberment insurance, an employee assistance program, tuition reimbursement, paid vacation and sick time, a 401(k) plan, and an employee stock purchase plan. Participation in some programs requires that employees be regularly scheduled to work a minimum number of hours and/or to have fulfilled a waiting period after they begin employment with Stericycle.

Our Promise: Stericycle is committed to attracting and retaining a diverse workforce, and to valuing unique perspectives and identities. We foster a culture of belonging that encourages, supports, and celebrates the diverse voices of our team members. It fuels our innovation and strengthens our connection to our customers and the communities we serve. We are proud to be an equal opportunity employer. All employment is decided on the basis of qualifications, merit, and business need.Disclaimer:

The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job. This document does not create an employment contract, implied or otherwise, and it does not constitute any right or guarantee of employment condition. This position is open to people with disabilities. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources and risks prevention policies and local laws. To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.