Retail Assistant Manager

2 weeks ago

Fayetteville, United States Office Depot General Full time

Overview

At Office Depot, Inc., every leader is responsible for growing total sales and services within the location.  The Sales Manager will partner with the General Manager to drive the overall services culture within the location, assist in the day-to-day operations, and develop store strategies and tactics. The Sales Manager is accountable for achieving sales plan for all services including copy & print, technology, subscriptions, and business services by articulating areas of opportunity and devising & executing action plans to resolve. The person in this role has accountability for driving the store’s overall sales training to ensure appropriate Office Depot, Inc selling techniques are executed.  The Sales Manager assists with the merchandising, operations, cash handling, and execution of store and company standards, in addition to resolving both associate and customer relations’ concerns. The Sales Manager is also a “Key Carrier” and will be considered the Leader on Duty in the absence of other management. All Full-Time Sales Managers must be able to work a flexible schedule that aligns with business needs, which includes the ability to work evenings, weekends, and occasional holidays. In addition, Full-Time Sales Manager positions must be able to perform External Key Carrier responsibilities, which include but are not limited to, opening and closing responsibilities and being scheduled for those respective shifts.

 

Primary Responsibility:

 

  •  
  • Leads, coaches and inspires associates, while fostering a culture that builds trust, brand loyalty and exceptional customer/client service delivery. Creates and manages a sales focused environment through the training and development of associates. Regularly exercises independent judgment when providing input on assessing store associates’ performance, certification(s), and competencies.
  • Accountable for the assessment and development of all services and sales associates, ensuring that all associates have completed and maintain their certification, as applicable (print, tech, etc.)
  • Deliver exceptional customer/client service by observing, listening, interacting and following up with customers to ensure satisfaction and issue resolution. Builds a culture which drive sales through motivating associates to be product experts and customer focused.  Is a business services sales leader and a role model for superior customer service by demonstrating an understanding and high degree of proficiency using the Office Depot and Office Max sales principles.  Proactively observes, coaches, and provides feedback to associates to enhance their proficiency in this area. 
  • Responsible for increasing sales and profitability through conversion, AOV (Average Order Value), and customer satisfaction improvement across all categories.  
  • Accountable for velocity services and executes on new services product launches, including services and product protection plans. Drives merchandising sales contests. 
  • In the absence of the General Manager, manages inventory/inventory levels, assets and expenses within the store by applying financial controls and routinely reviewing all operational processes including receiving, data entry, cash handling, and payroll control.  Will also be responsible for managing merchandise flow-through and replenishment processes. 
  • Consistently maintains store appearance to company guidelines and keep in a neat, clean, well-stocked environment. Adhere to all standards related to signage labeling, planogram integrity, and merchandise presentation. 
  • Responsible for managing performance, talent assessment, development and recognition of associates. Manages the performance appraisal process by delivering timely and valuable developmental feedback and reviews to all associates. Supports an environment that embraces diversity and encourages creative, innovative thinking and risk taking. Provides direction, coaching, and real time counsel related to all associate performance issues. Manages conflict effectively.  Drives the recruitment, retention and development of a diverse range of talented people by participating in the interviewing and selection process. 
  • Leads daily, weekly, and monthly store meetings to ensure the accurate communication of company initiatives, policies and procedures, as well as updates to the daily operations of the store. Ensures associate understanding of company benefits, directives, and other programs. 
  • Obtains and maintains Sales Leader certification and other position specific certifications as required. Completes all management training; including (but not limited to) Anti-Harassment, Code of Ethics, etc. Adheres to OSHA, Worker’s Compensation, wage and hour, I-9 compliance and other legal requirements.
    • High School diploma or equivalent; Bachelor’s degree preferred
    • Business, Marketing, Retail Management, or another related field preferred
    • Minimum 2 years of experience in related field
    • Minimum two years of experience in retail, including management and/or supervisory role in a sales-driven, customer-oriented company. Sales experience in a services industry a plus.
    • Must possess the ability to use technology and print equipment applicable to role, and to access information necessary to complete daily responsibilities
    • Must possess ability to process information/merchandise through POS register system  

  • Retail Assistant Store Manager

    2 days ago

    Fayetteville, United States Once Upon A Child Full time

    Job DescriptionJob DescriptionWe are seeking a Retail Assistant Store Manager to join our team! You will be responsible for overseeing and coordinating the activities of the retail sales team.Responsibilities:Supervise team of retail sales workersAdjust daily schedule for shift personnel to ensure optimal efficiencyTrain and evaluate...

  • Assistant Retail Marketing Manager

    6 days ago

    Fayetteville, United States Leaf Home Full time

    Meet Leaf Home, the leading provider of technology-driven home solutions that is on a mission to make homeownership easy. With more than 50% of consumers worried about the cost and effort of home maintenance, we focus on delivering remarkable, end-to-end experiences. Trusted by more than 1 million homeowners across the US and Canada, Leaf Home is America’s...

  • Retail Representative

    11 hours ago

    Fayetteville, United States SAS Retail Services Full time

    Why us? SAS Retail Services is part ofthe largest retail services company in the US, working with majorconsumer brands in Walmart stores in your area. We display it, we move it,and we track it! Start building your career working with amazingpeople. Our on-the-job training will build your skills in categoryresets and product placement. If you like the...

  • Retail Merchandising Associate

    4 hours ago

    Fayetteville, United States SAS Retail Services Full time

    Why us? SAS Retail Services is part of the largest retail services company in the US, working with major consumer brands in Walmart stores in your area.  We display it, we move it, and we track it! Start building your career working with amazing people. Our on-the-job training will build your skills in category resets and product placement. If you like the...

  • Retail Associate in Walmart

    1 day ago

    Fayetteville, United States SAS Retail Services Full time

    Why us? SAS Retail Services is part of the largest retail services company in the US, working with major consumer brands in Walmart stores in your area. We display it, we move it, and we track it! Start building your career working with amazing people. Our on-the-job training will build your skills in category resets and product placement. If you like the...

  • SAS in Walmart

    1 day ago

    Fayetteville, United States SAS Retail Services Full time

    Why us? SAS Retail Services is part of the largest retail services company in the US, working with major consumer brands in Walmart stores in your area.  We display it, we move it, and we track it! Start building your career working with amazing people. Our on-the-job training will build your skills in category resets and product placement. If you like the...

  • T Mobile Neighborhood Retailer Assistant Manager

    5 days ago

    Fayetteville, United States GP Mobile, An Authorized T-Mobile Retailer (East Coast) Full time

    Job DescriptionJob DescriptionBenefits:401(k) matchingCompetitive salaryDental insuranceDonation matchingEmployee discountsFree uniformsHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insuranceWellness resources Chase #LimitlessPotential at GP Mobile, an Authorized T-Mobile Retailer!GP Mobile, is one of the largest...

  • Assistant Store Manager

    6 days ago

    Fayetteville, North Carolina, United States Chico's FAS, Inc. - Retail Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individualityPOSITION OBJECTIVE:The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations,...

  • Retail Associate Manager

    7 days ago

    Fayetteville, United States T-Mobile Full time

    Be unstoppable with us! T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as...

  • Retail Style Associate

    5 days ago

    Fayetteville, United States Ascena Retail Group Full time

    About us LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style. Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just...

  • Retail Merchandiser

    5 days ago

    Fayetteville, United States W. Atlee Burpee Company Full time

    Job DescriptionJob DescriptionBurpee Garden Products is the leading retail distributor of seed and gardening supplies to the American home gardener.  We have an immediate opening for a Part Time Seasonal Merchandisers for our 2024 season.  If you like setting your own schedule and enjoy making a department your own, this is the right opportunity for...

  • Retail Service Specialist>

    2 days ago

    Fayetteville, United States O'Reilly Auto Parts Full time

    O'Reilly Automotive - 2438 Owen Drive [Store Supervisor / Team Member] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in a...

  • Retail Service Specialist>

    7 days ago

    Fayetteville, United States O'Reilly Auto Parts Full time

    O'Reilly Automotive - 202 South Eastern Blvd [Store Supervisor / Team Member] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in...

  • Fayetteville, NC

    3 weeks ago

    Fayetteville, United States Franklin Retail Solutions Full time

    Job DescriptionJob DescriptionSell-Through Specialist - MerchandiserTitle: Sell-Through Specialist-MerchandiserType: Part-time ContractContract Purpose: Drives merchandising and sales for the brand and the retailer through high level customer support, product merchandising, in store education and sales/stock management.Company: Franklin Retail Solutions is...

  • Assistant Manager

    6 days ago

    Fayetteville, North Carolina, United States Maurices Full time

    Brand Overview:As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel their best - just as they are. With 900+ stores, we've earned our reputation as a leader in hometown fashion. The true secret to our success...

  • Assistant Restaurant Manager

    6 days ago

    Fayetteville, United States Taco Bell Full time

    Assistant Restaurant Manager Fayetteville, WV Assistant Restaurant Manager Are you a highly skilled and motivated individual looking for an immediate opportunity as an Assistant Restaurant Manager at Charter Foods? Do you thrive in a dynamic and fast-paced environment? If your answer is yes, then this is the perfect job for you! Why should you apply? *...

  • Retail Analyst Rocky Mountain Supply

    1 month ago

    Fayetteville, United States Belgradechamber Full time

    Date: 2/26/2021 **Position: Retail Analyst** Location: Belgrade Admin Office 210 Gallatin Farmers Ave, Belgrade Montana 59714 Supervisor: Retail Division Manager Key Responsibilities * Superior customer service * Maintain and update our Retail Store inventory system * Assist with Store Operational Reviews * Monitor store pricing and ensure stores are...

  • E-Retail Project Manager

    3 weeks ago

    Fayetteville, United States Shiseido Full time

    **Your web browser (Chrome 88) is out of date.** **E-Retail Project Manager - CDD 5 mois** * **Veuillez patienter...** **e-Retail Project Manager Shiseido EMEA CDD 5 mois H/F** Shiseido est lun des plus grands groupes de cosmtiques au monde, avec aujourdhui, un hritage de 146 ans. Prsent dans 120 pays avec 45 000 employs et plus de 70 nationalits, Shiseido...

  • Retail Sales Associate

    6 days ago

    Fayetteville, North Carolina, United States teamworkonline Full time

    Department: RetailSupervisor: Manager, Retail Classification: Part Time/Non-Exempt (Seasonal) The Fayetteville Woodpeckers are looking for part-time (up to 25 hours) Retail Associates to work at The Birds' Nest Team Store. As a retail associate, you will be a front-line representative for the Woodpeckers Official Team Store. This requires excellent customer...

  • Credit Administration Assistant Manager

    1 month ago

    Fayetteville, United States Intesa Sanpaolo Full time

    **Credit Administration Assistant Manager** **Location:** Hong Kong, HK *Intesa Sanpaolo is the banking group leader in Italy. Assisting more than 11,1 milion of retail customers through a network of 4400 branches, it significantly supports the development of Companies and gives an important sustain to the country's growth.* *The Group has a selected retail...