General ManagerStudio Manager
5 days ago
Benefits:
Competitive salary
Employee discounts
Flexible schedule
Free uniforms
Paid time off
Training & development
Benefits & Perks:
Opportunities for personal and professional growth
A fun working environment, with supportive co-workers
Flexible Scheduling and no late nights
Exposure to new skills and opportunities allows for change and growth
Discounts on services and products
Company Overview Frenchies Modern Nail Care is looking for a dedicated, goal-oriented Operations/Salon General Manager. The Operations & Salon General Manager is accountable for all day-to-day operations and supply inventory. In addition, the Manager works closely with the owner(s) to help oversee human resource management, public relations/marketing, customer service/relationship management, and fiscal accountability.
Frenchies Modern Nail Care is the newest, most exciting nail salon franchise in the nation. We have a passion for revolutionizing the nail care industry - and we invite you to join us Frenchies is a clean, modern, and engaging salon. The cleanliness standards in each salon go above and beyond state regulations to ensure safety for team members and guests. We believe in continuing to change with the nail care industry in a smart way that values the health of our team members and keeps us modern. Lastly, you’ll notice a fun vibe right as you enter the studio, you'll feel all the good feels and the engagement between guests and team members. If you have experience in the salon industry and are looking for your home as you advance your career - Apply NOW and join the revolution
Essential Functions
Responsible for training and the proper execution of the service protocols by Nail Specialists.
Leader and a key player in the implementation of our Guest Experience Cycle. The goal is to exceed customer expectations from initial inquiry to ongoing guest relationship management.
Responsible for maintaining adequate supply inventory for site operations.
Assist in marketing and public relations.
Lead in human resource management. Responsible for Nail Specialists and Studio Concierge schedules and coverage during all working hours and coordination of time off requests. Duties also include hiring/firing, disciplinary action, training, and development.
Responsible for constant monitoring of safety and sterilization standards for all individuals (internal customers, external customers, vendors, visitors, volunteers/interns) within our facility or on our physical grounds.
Responsible for recognizing and communicating with the owner(s) regarding areas for process improvement. Assist in planning and implementation of ongoing process improvement.
Accountable for efficient and effective day-to-day operations that achieve service standards and fiscal outcomes. This starts with leading Daily Huddles and includes assisting with the development of policies and procedures to accomplish these standards.
Responsible for being a working manager, which means all essential functions indicated in Specialist and Concierge roles and responsibilities.
Other duties as assigned in the spirit of teamwork.
Additional Functions
Overall studio and employee cleanliness and appearance.
Overall studio maintenance, repair, and upkeep
Participate in defined community outreach requirements (volunteerism).
Qualifications
Required:
High school diploma or equivalent
Leadership Skills and behavior
Exceptional Customer Service Skills
2+ years Management Experience
2+ years Beauty Industry Experience
Preferred:
Licensed: Esthetician, Cosmetology, or Nail Technician. We are natural and do gel only. No acrylics.
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