Telehealth Clinical Technician

6 days ago

Eureka, United States Veterans Health Administration Full time

**This is an OPEN CONTINUOUS ANNOUNCEMENT and will remain open until September 30th, 2024. The initial cut-off date for referral of eligible applications will be July 14, 2024 two weeks out, with subsequent cut-off dates every 2 weeks. Eligible applications received after that date will be accepted on an ongoing basis and qualified candidates will be considered as vacancies become available.**

This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appointment. Approval, award amount (up to $200,000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application.

EDRP Authorized: Contact susan.bringel@va.gov, the EDRP Coordinator for questions/assistance. Learn more.

The Telehealth Clinical Technician (TCT) LPN/LVN serves in a generalist role to support Telehealth clinical programs from the patient location. The TCT LPN/LVN provides a wide range of clinical and technical services to the veteran that demonstrates complex technical judgment under the administrative supervision of the Facility Telehealth Coordinator and or Nurse Manager. The complexity of duties includes serving as the site imager for store and forward telehealth (SFT) applications, facilitating real time Clinical Video Telehealth (CVT) encounters, including patient education activities, primary care (PACT) and specialty care remote visits. Additionally provides technical and scheduling support, administrative and planning support, other program support duties, and other duties as assigned by the Facility Telehealth Coordinator (FTC) and or the Nurse Manager.
Demonstrates independent technical knowledge and skills that are complex in nature and that contribute to the veteran's treatment plan and support the successful completion of the Telehealth visit.
Performs Telehealth imaging, including Tele Eye screening, Tele Dermatology, Tele Spirometry, and other Telehealth programs as technology becomes available. The LVN/LPN TCT will provide patient education regarding the imaging process.
Responsible for the patient site facilitation of the clinical, business, scheduling and technical aspects for real-time (CVT) Telehealth applications.
Uses video-conferencing technologies, Telehealth technology, and scheduling software to coordinate and connect staff, resources, patients, and providers in the manner effective to deliver services, patient care, education, and training.
Responsible for any patient, staff education/training, documentation, and assistance with workload capture that is basic for the completion of the visit and/or training.
The LVN/LPN TCT assists in patient care under the direct supervision of an independent licensed healthcare provider and may be crossed-trained to perform a range of direct care duties.
Performs administrative duties as assigned including conducting needs assessments for proposed telehealth clinics, developing telehealth service agreements, submitting required documentation, and ordering equipment for the establishment of new clinics.
Collaboration with staff from the Office of Information and Technology (OI&T) for the installation of new telehealth equipment.
Participates in TH meetings, CBOC huddles, and makes presentations related to telehealth when required.

Work Schedule
: 07:30am-4:00pm, hours may vary depending on deployment and/or assigned facility needs


Telework
: Not Available


Travel:
Up to 25% may be required


Virtual:
This is not a virtual position.


Relocation/Recruitment Incentives
: Not Authorized


Permanent Change of Station (PCS):
Not Authorized


Fi
nancial Disclosure Report:
Not required

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