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Box Office/Parking Seller|Part-time| Ford Park Entertainment Complex
2 months ago
Overview
Undersupervision of Box Office Director and Box Office Supervisors, responsible for ticket sales, parking sales, & customer service for all ticketed events at Doggett Ford Park
This role will pay an hourly rate between $11 to $13
Benefits for PT roles: 401(k) savings plan and 401(k) matching.
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.
Responsibilities
Know and understand the operations of the Doggett Ford Park ticketing system
- Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating,
etc.) - Know and understand seating charts and configurations of Doggett Ford Parl
- Perform transactions for all events on the ticketing system with efficiency and accuracy
- Collect proper currency or credit card amount for purchase of ticket(s) as well as give back proper number of
tickets and correct change for cash handling purposes - Communicate and satisfy patrons with world class customer service
- Answer phones and address call-in purchasers request for information
- Reconcile all monies received from ticket sales
- Maintain confidentiality
- Additional duties may be assigned by Box Office Director or Box Office Supervisor
Qualifications
- Ability to multitask in a fastâpaced environment
- Familiarity with Windows based computers
- Possess excellent customer service skills
- Experience working with the public and cash handling
- Ability to work independently and as a productive member of a team
- Capable of working a flexible schedule and extended hours, including but not limited to, working early mornings,
nights, weekends and holidays in addition to traditional business hours - Must be able to work in a loud environment
- Must be over 18 years of age or older
- Strong verbal communication skills in the English language (Spanish is a plus)
- Proven ability to work well with all levels of management
- Strong analytical and problemâsolving skills
- Capable of working outside in variety of weather conditions as this position provides ticket selling for parking lots and Doggett Automotive Fields
- Position may require long extended hours during a shift
