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Food & Beverage Attendant

4 months ago

Pigeon Forge, United States Under Canvas Great Smoky Mountains Full time

As a Food & Beverage Attendant, you are the main point of contact for our guest dining experience. You will engage with guests at our café style restaurant where you will make recommendations, process transactions, run food and drinks, and support the entire operation as needed. Your goal is to provide stellar service ensuring our guests have everything they need for an enjoyable meal outside together with family, friends, and nature. We cater to a diverse range of guests including groups, families, and individuals varying in age, interests, and with various degrees of comfort in outdoor elements. This is a seasonal, hourly position and includes the option of team member housing for the duration of employment.

Competencies

  • Effective Communication
  • Adaptagility

Key Responsibilities

  • You maintain composure, take action, are resourceful, and solutions-minded in unpredictable situations such as weather, diverse needs of guests, or incidents on property
  • Cheerfully greet and serve guests at the restaurant counter, answer questions about menu items, provide recommendations, and process transactions accurately in a timely manner
  • Actively maintain guest safety by following all food safety and sanitation protocols
  • Your passion for the food & beverage industry combined with your commitment to delivering high standards of service will be critical as you help create memorable dining experiences
  • Your positive attitude, ability to listen to guests, and anticipate service needs will lead to consistently positive guest feedback
  • Complete assigned tasks accurately and in a timely manner
  • Collaborate and interact professionally with guests, culinary team, and other department co-workers
  • Learn and share your knowledge of menu and beverage offerings, local culture and on-site activities
  • Provide clear, accurate, complete, and timely communication
  • Demonstrate the ability to problem solve independently or in collaboration with your team and/or supervisor
  • You value teamwork, quickly step in to help others
  • Other duties as assigned

Preferred Qualifications

  • High School Diploma or GED
  • Food Handler Certification and TIPS certification 
    • Must be obtained within two weeks of start of employment
  • Ability to follow direction
  • Attention to detail
  • Strong communication skills
  • Friendly Team-Player
  • Restaurant experience preferred but not required
  • Food Safety 
  • Point of Sale (POS) Systems 
  • Sanitation 

Additional Information

  • Ability to work outdoors for long periods of time, including during extreme heat and cold or weather events
  • Able to stand and move for long periods of time
  • Ability to lift 30lbs independently; all lifts over 31 lbs. require assistance from a co-worker
  • This position is contingent upon the satisfactory completion of a motor vehicle records check, if requested by Under Canvas.

COMPENSATION AND BENEFITS:

Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in:

Health Insurance
Heavily discounted tents for Under Canvas family and friends stays
Bar N Ranch lodge and cabin discounts
Industry discounts for outdoor brands
Gym membership discounts
Lifestyle partner brand discounts

Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind. 

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas.