Mobile Associate

4 weeks ago

Williamsburg, United States ati Full time

We are looking for an eager & friendly Mobile

Associate excited to join our Ameritel/T-Mobile team Experience in wireless or

cellular stores is a definite plus

*Mobile Associate Description:*

The Mobile Associate or MA enjoys a dynamic and

high energy environment. Responsibility to provide an outstanding customer service

experience in the retail location by assisting new and existing customers with

their unique technology needs and problem-solving issues. The MA should be able

to position and sell Ameritel products against the competition in the wireless

industry and tailor their recommendations through identifying customer's needs.

As a member of a store team, they will strive toward helping the store achieve

its financial and customer service goals.

EEOE STATEMENT: Ameritel is an EEOE employer and

a drug free workplace.

*Mobile Associate Responsibilities and Duties:*

+ Able to hit all sales goals in a timely manner.

+ Provide exceptional customerservice to individuals visiting the store, including greeting customers,answering phones and assessing their needs.

+ Exceed monthly revenue/sales goals through acquiring new customer accounts, maximizing existingcustomer's accounts to identify revenue opportunities, and excelling in qualitymetrics.

+ Assist with allfunctions within a retail sales store in compliance with policies andprocedures.

+ Work with storemanagement in opening, closing and operating the retail facility, including butnot limited to cash handling, inventory count and deposits as governed byoperations control standards.

+ Complete accuratepaperwork and sales transactions according to company policies and procedures.

+ Assist customers withservice activation, changes and bill payments, responding to billing inquireequipment replacement, selling accessories and processing price plan changesand upgrades.

+ Engage in serviceselling and right fitting the customer with the appropriate total technologysolution.

*Mobile Associate Qualifications and Skills:*

*_Retail, sales, wireless experience is a MUST_*

+ Wirelessor cellular experience with selling electronics and plans.

+ Experiencein retail sales or another selling environment with a strong customerservice focus.

+ Professional,energetic and positive attitude.

+ Abilityto analyze results, plan for the future, make good decisions, and takeresponsibility.

+ Excellentwritten and verbal/interpersonal communications skills

+ Flexiblescheduling availability; reliable transportation.

+ CompletedHigh school diploma/GED.

+ Mustbe able to stand for long periods of time on the sales floor

*Mobile Associate Benefits:*

+ Company uniform/name tag

+ Commission compensation

+ Growth opportunities

+ Paid Training

+ Flexible schedules

+ Employee Discounts

+ Access to Perks at Work

+ PTO for full timeemployee

+ Medical & Dental forfull time employees

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