Emergency Financial Representative, FT Days
1 month ago
The Emergency Financial Representative is responsible for ensuring reimbursement to PIH Health from patients or other responsible parties along with assisting patients in understanding their health care insurance coverage by determining eligibility, benefits and utilization requirements. The Emergency Financial Representative is responsible for up-front POS collections, along with financially securing patients accounts by setting up appropriate financial arrangements with patients to avoid bad debt. The Emergency Financial Representative when appropriate assists patients in accessing programs such as Medi-Cal, Uncompensated Care, and Hospital Presumptive Eligibility. Emergency Financial Representative will focus on individual performance in registration and financial counseling, Key Performance Indicators and expediting approvals by gathering and completing forms before the patient is discharged from the Emergency department. Emergency Financial Representative will continue to enhance their registration and the fundamental financial knowledge and skill set required and expected of this role, which is inclusive of the diverse financial programs offered at PIH Health. The Emergency Financial Representative’s interaction with patients will only transpire after a medical screening exam has been performed. All patients are seen regardless of their insurance coverage or their ability to pay. The Emergency Financial Representative will complete the comprehensive training program and certification as required to facilitate eligibility for Hospital Presumptive Eligibility qualifications when necessary. Graceful, empathetic and respectful customer service shall be maintained at all times. Non-Violent Crisis Intervention (NCI) Certification within 3 months of hire date is required.
PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.
Required Skills
- Demonstrates a clear understanding of PIH Health mission and values
- Ability to work directly with the insurance company, healthcare provider, and patients
- Ability to generate revenue with POS collections, establishing payment arrangements, along with collecting on all Self-Pay and/or high liability accounts at the point of registration.
- EMTALA knowledge and experience
- Demonstrates attention to detail and follow up process
- Demonstrates ability to communicate effectively and tactfully with patients, healthcare providers and insurance companies
- Excellent English reading, comprehension and written skills to include spelling skills and penmanship
- Excellent Mathematical skills; ability to calculate copay or percentage of financial estimate amount due and/or establish payment arrangements accurately.
- Ability to follow directions as outlined in policies or given by supervisor
- Strong computer skills to include typing 45+ wpm minimum and in MS office programs
- Excellent organizational skills
- Ability to exercise independent judgment at times of need and emergency situations
- Bilingual preferred
- Interacts with all levels of hospital and outside vendor staff and knowledge of government regulations
- Ability to multi-task in a fast and high pressure environment
- Stringent adherence to all privacy policies and procedures and as required by state and federal law including and not limited to the HIPPA Security and Privacy Rules
Required Experience- Minimum of two year experience in front office/medical billing and/or current hospital registration/admitting
- Minimum of two year experience in insurance verification and/or medical/hospital billing.
- High school graduate required or equivalent, prefer evidence of continuing education in Finance, Accounting or Business Administration
- Knowledge of eligibility requirements for Medi-Cal, Hospital Presumptive Eligibility Program, Medicare, Covered California, Cobra, limited benefit plans, VVC and Uncompensated Care Programs. IPA knowledge
- Medical terminology required
- Excellent communication skills
- Demonstrate flexibility in adapting to change
- Strong analytical skills, problem solving. The ability to act and decide accordingly.
- Graceful, empathetic and respectful customer service at all times
Address
1225 Wilshire Boulevard
Salary
21.00-33.78
Shift
Days
FLSA Status
Non-Exempt
Zip Code
90602
-
Emergency Financial Representative, FT Days
4 weeks ago
Los Angeles, California, United States PIH Health Good Samaritan Hospital Full timeThe Emergency Financial Representative is responsible for ensuring reimbursement to PIH Health from patients or other responsible parties along with assisting patients in understanding their health care insurance coverage by determining eligibility, benefits and utilization requirements. The Emergency Financial Representative is responsible for up-front POS...
-
Emergency Financial Representative
4 months ago
Los Angeles, United States PIH Health Full timeThe Emergency Financial Representative is responsible for ensuring reimbursement to PIH Health from patients or other responsible parties along with assisting patients in understanding their health care insurance coverage by determining eligibility, benefits and utilization requirements. The Emergency Financial Representative is responsible for up-front POS...
-
Patient Service Representative II
4 months ago
Los Angeles, United States American Medical Rehabilitation Providers Association Full time**Patient Service Representative II - Rehabilitation - FT - Day** Cedars-Sinai Medical Center Los Angeles , CA 90006 **Categories** Share this job: **Patient Service Representative II - Rehabilitation - FT - Day** Cedars-Sinai Medical Center Los Angeles , CA 90006
-
Patient Service Representative II
2 months ago
Los Angeles, United States Cedars-Sinai Full time* **Working Title:** Patient Service Representative II - Rheumatology - FT - Day * **Department:** CDCS Rheumatology * **Business Entity:** Service Lines & Ops * **City:** Los Angeles * **Job Category:** Administrative * **Job Specialty:** Admissions/Registration * **Position Type:** Full-time * **Shift Length:** 8 hour shift * **Shift Type:** Day **About...
-
ER Financial Representative
1 month ago
Los Angeles, United States APR Consulting Full timeER Financial Representative Location: Los Angeles, California Type: Contract Job #77531 APR Consulting, Inc. has been engaged to identify an ER Financial RepLocation: Los Angeles, CA 90017 Position: ER Financial Rep Pay Rate: $24.57/hr Duration: 13 weeks Expected Shift: 7:00 AM - 3:30 PM, rotating weekends required JOB SUMMARY The Emergency...
-
Financial Services Representative
1 day ago
Los Angeles, California, United States First Financial Credit Union Full timeMember Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused Member Service Representative to join our team at First Financial Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, promoting our products and services, and contributing to the overall success...
-
Financial Services Representative
1 week ago
Los Angeles, California, United States Global Financial Impact - Marco Esquivel Full timeJob Description**About the Role**We are seeking a highly motivated and results-driven Financial Services Representative to join our team at Global Financial Impact. As a key member of our organization, you will play a critical role in helping our clients and business partners achieve their financial goals.Key Responsibilities:Obtain and maintain professional...
-
Los Angeles, United States vTech Solution Full timeER Financial Representative 5x8's 11:00 pm - 7:30 amROTATING WEEKENDS REQUIRED!PLEASE NOTE THAT ORIENTATION OURS MAY DIFFERENT FROM SHIFT HOURSPOSITION SUMMARYThe Emergency Financial Representative is responsible for ensuring reimbursement to PIH Health from patients or other responsible parties along with assisting patients in understanding their health...
-
Emergency Response Specialist
11 hours ago
Los Angeles, California, United States Joffe Emergency Services Full timeAbout UsJoffe Emergency Services is a leading provider of expert emergency response training, event safety, and disaster preparedness supplies. We empower communities to confidently prevent and manage emergencies and protect lives.Job SummaryWe are seeking a certified and experienced Security Officer who is also an EMT/Paramedic to join our team in the Los...
-
Emergency Response Specialist
6 days ago
Los Angeles, California, United States Joffe Emergency Services Full timeAbout UsJoffe Emergency Services is a leading provider of comprehensive emergency response solutions, event safety expertise, and disaster preparedness supplies for various industries and communities nationwide. Our mission is to empower individuals and organizations to confidently prevent and manage emergencies, protecting lives and property.Job SummaryWe...
-
Emergency Response Specialist
4 days ago
Los Angeles, California, United States Joffe Emergency Services Full timeAbout UsJoffe Emergency Services is a leading provider of comprehensive emergency response solutions, event safety services, and disaster preparedness products for various industries and communities nationwide. Our mission is to empower individuals and organizations to confidently prevent and manage emergencies, protecting lives and property.Job SummaryWe...
-
Financial Sales Representative
11 hours ago
Los Angeles, California, United States Northgate Markets Full timeJob Title: Financial Sales AssociateJob Summary:The Financial Sales Representative II position at Northgate Markets is responsible for promoting all financial services while maintaining excellent customer service and processing financial transactions accurately.Key Responsibilities:Promote all financial services and advise accurate information to customers...
-
Financial Sales Representative
9 hours ago
Los Angeles, California, United States Northgate Markets Full timeJob Title: Financial Sales AssociateJob Summary:The Financial Sales Representative II position at Northgate Markets is responsible for promoting all financial services while maintaining excellent customer service and processing financial transactions accurately.Key Responsibilities:Promote all financial services and advise accurate information to customers...
-
Financial Services Representative
2 days ago
Los Angeles, California, United States Workway Full timeJob SummaryWe are seeking a highly skilled and customer-focused Credit Union Member Service Representative to join our team at Workway. As a key member of our staff, you will be responsible for providing exceptional service to our credit union members, processing financial transactions, and establishing strong relationships with our clients.Key...
-
Northwestern Mutual Financial Representative
4 weeks ago
Los Angeles, United States Northwestern Mutual Full timeJob DescriptionJob DescriptionWe are looking for a financial representative with an entrepreneurial spirit and amazing customer service skills to join our fast-growing business and help our clients achieve their financial goals. You’ll help new customers navigate the financial process and help identify the right products that meet their needs. You’ll be...
-
Financial Services Representative
7 days ago
Los Angeles, California, United States Northgate Markets Full time**Job Summary:**The Financial Services Representative II position at Northgate Markets is a dynamic role that requires excellent sales techniques to promote all financial services while maintaining exceptional customer service and processing financial transactions accurately.**Key Responsibilities:*** Promote all financial services and provide accurate...
-
Associate Financial Representative
4 weeks ago
Los Angeles, United States Modern Woodmen of America Full timeOverview The Modern Woodmen – Louisiana Regional Office is seeking a motivated and driven individual to join our team as an Associate Financial Representative. This role offers an opportunity to partner with a respected local business and work alongside the Managing Partner and Senior Financial Representative. The ideal candidate will maintain existing...
-
Emergency Response Security Specialist
2 weeks ago
Los Angeles, California, United States Joffe Emergency Services Full timeJob OverviewCompany BackgroundJoffe Emergency Services is a comprehensive provider of professional emergency response training, event safety, and disaster preparedness resources for a diverse clientele, including individuals, educational institutions, non-profit organizations, small enterprises, and large corporations nationwide. Our mission is to empower...
-
Emergency Response Security Specialist
2 weeks ago
Los Angeles, California, United States Joffe Emergency Services Full timeJob OverviewCompany BackgroundJoffe Emergency Services is a comprehensive provider of specialized emergency response training, safety management for events, and essential disaster preparedness resources for various sectors including individuals, educational institutions, non-profit organizations, small enterprises, and large corporations nationwide. Our...
-
Emergency Response Security Specialist
2 weeks ago
Los Angeles, California, United States Joffe Emergency Services Full timeJob OverviewCompany BackgroundJoffe Emergency Services stands as a premier provider of comprehensive emergency response training, event safety solutions, and disaster preparedness resources. We cater to a diverse clientele, including individuals, educational institutions, non-profit organizations, small enterprises, and large corporations nationwide. Our...