Behavioral Health Associate 1
3 weeks ago
- Demonstrate a sense of urgency related to the importance of patient safety and providing excellent customer services.
- Ensure the well-being of patients and provide a positive, supportive and structured environment.
- Responsible for conducting safety checks and ensuring that supervision is conducted at 15 minute intervals, as noted in special precautions, or in accordance with individualized supervision guidelines as needed.
- Document timely, accurate and appropriate clinical information in patient's medical record.
- Assist in providing a safe, secure and comfortable environment for patients, significant others and staff.
- Patient safety is monitored through required rounds completed timely. Patient room is clean and uncluttered. Observation may be assigned every 15 minutes, within reach of patient and/or 1:1 patient care.
- May obtain patient’s vital signs, height and weight as assigned and document in patient record. accurate.
- Identify self to patient and visitors promptly and respond to patient requests quickly.
- Engage with patient in activities and interactions designed to encourage achievement of treatment goals.
- Respond to distressed patient in a non-threatening manner and attempt to understand the source of distress.
- Apply de-escalation techniques to help manage patient’s emotions, behavior and participation in treatment and assist with seclusion and restraint when necessary.
- As part of the multidisciplinary team provide safety and increase coping skills of patient and assist in developing strategies for helping patients to be as independent as possible.
- Monitor behavioral improvements and reinforce these behaviors. Report changes and responses to treatment by communicating with team. Significant changes are reported to nurse immediately.
- Reinforce skills patients learn from nurses, physicians and therapist that promote improved physical and mental wellness.
- Oversee or assist patients with activities of daily living, including toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration and changing bed linens, as needed.
- Help with admissions and discharges if needed.
- Lead or co-lead individual or group sessions as part of specific recreational or therapeutic procedures.
- Participate in rehabilitation and treatment programs as well as teach strategies to promote patient wellness and independence, as needed.
- Provide transportation for patient or coordinate transportation with appropriate staff member, as needed.
- Quality of work exhibited through accuracy, neatness, and timeliness of work completed.
- Adherence to work schedule and overall attendance.
- Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
- High school diploma or equivalent required.
- Six months or more experience working with the specific population of the facility preferred.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
- CPR and de-escalation and restraint certification required (training available upon hire).
- Basic Life Support required (training available up hire).
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