Billing Supervisor

2 months ago

Eatontown, United States Michael Page US Full time
  • Team Leadership:
  • Supervise and mentor a team of billing specialists, providing guidance, support, and performance feedback.
  • Work closely with offshore team to ensure efficient work processes and optimal performance.
  • Assign tasks, set priorities, and ensure workload distribution is balanced among team members.
  • Conduct regular training sessions to enhance team member's skills and knowledge.
  • Billing Process Management:
  • Oversee the billing cycle, including invoice generation and distribution.
  • Ensure accuracy and completeness of billing data and documentation.
  • Monitor billing schedules and deadlines to meet established targets.
  • Customer Billing Inquiries:
  • Address customer inquiries and concerns related to billing in a prompt and professional manner.
  • Investigate and resolve billing discrepancies or disputes, collaborating with internal departments and external parties as needed.
  • Quality Assurance:
  • Conduct periodic audits of billing records and processes to identify errors or inefficiencies.
  • Implement corrective actions and process improvements to enhance accuracy and efficiency.
  • Compliance and Reporting:
  • Ensure compliance with company policies, industry regulations, and accounting standards.
  • Prepare and analyze billing reports to track key performance metrics and identify trends or areas for improvement.
  • Systems and Technology:
  • Utilize billing software and systems effectively to streamline processes and maximize productivity.
  • Collaborate with IT and other stakeholders to troubleshoot issues and implement system enhancements.
  • Training and Development:
  • Provide ongoing training and professional development opportunities to enhance team member's skills and knowledge of billing procedures.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

Join a fast growing maintenance organization in New Jersey |Great opportunity for career growth working closely with experienced team.
  • Proven experience (3+ years) in billing or accounts receivable role, with at least 1-2 years in a supervisory or leadership capacity.
  • Strong understanding of billing processes, procedures, and principles.
  • Excellent communication and interpersonal skills, with the ability to interact effectively with internal and external stakeholders.
  • Proficiency in billing software and Microsoft Office suite (especially Excel).
  • Analytical mindset with the ability to identify and resolve billing discrepancies.
  • Detail-oriented with a focus on accuracy and quality assurance.
  • Ability to prioritize tasks, manage multiple deadlines, and adapt to changing priorities.

Our client provides exceptional services to their costumers, including installation and maintenance. The have been continuously growing over the past decade and excited to continue this for the rest of the decade.

Competitive pay and a strong benefits structure

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