Current jobs related to Customer Assistance Representative Full Time - Windsor Locks - American Airlines
-
Customer Experience Representative
4 weeks ago
Windsor Locks, Connecticut, United States Enterprise Holdings Full timeOverviewAt Enterprise Mobility Inc, we're committed to providing exceptional customer experiences. As a Customer Experience Representative, you'll play a vital role in delivering outstanding service to our customers. You'll be the face of our company, ensuring that every interaction is positive, friendly, and efficient.This is a full-time opportunity at our...
-
Customer Experience Representative
1 month ago
Windsor Locks, Connecticut, United States Enterprise Holdings Full timeJob Title: Customer Experience RepresentativeJoin Enterprise Holdings, a leading provider of mobility solutions, as a Customer Experience Representative. In this role, you will be responsible for providing exceptional customer service to our clients, ensuring a positive experience from initial contact to final rental.Key Responsibilities:Meet and greet...
-
Customer Service Representative
1 month ago
Windsor Locks, Connecticut, United States Enterprise Full timeCustomer Experience RepresentativeAt Enterprise, we're committed to delivering exceptional customer service. As a Customer Experience Representative, you'll play a key role in ensuring our customers have a positive experience with our rental services.Key Responsibilities:Meet and greet customers in a professional and friendly mannerProvide superior customer...
-
Customer Experience Representative
3 months ago
Windsor Locks, United States Enterprise Mobility Inc Full timeOverview Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development. We are a multi-billion dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made...
-
Customer Service Agent
2 weeks ago
Windsor Locks, Connecticut, United States American Airlines Full timeCustomer Assistance Representative Full TimeAt American Airlines, we're looking for a skilled Customer Assistance Representative to join our team. As a key member of our customer service team, you'll play a vital role in ensuring our passengers have a seamless travel experience.Key Responsibilities:Process and complete credit card baggage transactions at...
-
Night Pharmacist Full Time
2 weeks ago
Windsor Locks, United States CVS Health Full timeBring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we...
-
Customer Service Representative
1 week ago
Windsor Locks, Connecticut, United States SP+ Full timeWe are seeking a skilled Customer Service Representative to join our team at SP+ in Windsor Locks, CT. As a key member of our team, you will be responsible for providing exceptional customer service to our clients while working as a Cashier and Maintenance Porter.Key Responsibilities:Provide top-notch customer service to clients in a fast-paced...
-
Flexible Customer Service Representative
4 months ago
Windsor Locks, United States Hertz Full timeThe Flexible Customer Service Associate consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. The responsibilities also include shuttling customers. This position also ensures...
-
Customer Service Representative
2 weeks ago
Windsor Locks, Connecticut, United States SP+ Full timeJob SummaryWe are seeking a highly motivated and customer-focused Cashier to join our team at SP+. As a Cashier, you will be responsible for providing exceptional customer service, handling cash transactions, and maintaining a clean and organized workspace.Key ResponsibilitiesDeliver outstanding customer service, ensuring every interaction meets the SP+...
-
Customer Experience Representative
4 weeks ago
Windsor Locks, Connecticut, United States Enterprise Holdings Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring a positive experience from start to finish.Key ResponsibilitiesMeet and greet customers in a professional...
-
Customer Service Representative
2 weeks ago
Windsor, Colorado, United States Domino's Pizza LLC Full timeDomino's Pizza LLC is seeking a Customer Service Representative to join our inside crew. As a key member of our team, you will be responsible for making pizzas, assisting customers on the phone or in-person, and maintaining a clean and organized work environment. This is a part-time opportunity with the possibility of advancing to full-time positions,...
-
Customer Service Associate
4 weeks ago
Windsor Locks, Connecticut, United States Family Dollar Full timeCustomer Service Representative at Family DollarWe are seeking a skilled and friendly Customer Service Representative to join our team at Family Dollar. As a key member of our store team, you will be responsible for providing exceptional service to our customers, ensuring a positive shopping experience, and maintaining a clean and organized store...
-
Customer Service Representative
2 weeks ago
Windsor, Colorado, United States Domino's Pizza LLC Full timeDomino's Pizza LLC Job OpportunityWe are seeking a fun and energetic individual to join our inside crew in Windsor. As a Customer Service Representative, you will be responsible for making pizzas, assisting customers on the phone or in-person, and maintaining a clean and welcoming environment.Key Responsibilities:Prepare and cook pizzas to meet customer...
-
Customer Service Representative
3 weeks ago
Windsor, Colorado, United States Domino's Pizza LLC Full timeDomino's Pizza LLC Job OpportunityWe are seeking a fun and energetic individual to join our inside crew in Windsor. As a Customer Service Representative, you will be responsible for making pizzas, assisting customers on the phone or in-person, and maintaining a clean and organized work environment.Key Responsibilities:Prepare and cook pizzas to orderProvide...
-
Customer Service Representative
4 weeks ago
Windsor Locks, Connecticut, United States Southwest Airlines Full timeAbout This RoleWe're looking for a talented Customer Service Agent to join our team at Southwest Airlines. As a Customer Service Agent, you'll play a critical role in delivering exceptional customer experiences and extending our brand of Hospitality to every customer interaction.Key ResponsibilitiesProvide top-notch customer service to our passengers,...
-
Customer Service Representative
4 weeks ago
Windsor Locks, Connecticut, United States Southwest Airlines Full timeAbout This RoleAt Southwest Airlines, we're committed to delivering exceptional customer experiences that exceed our passengers' expectations. As a Customer Service Agent, you'll play a vital role in extending our hospitality to our customers, ensuring their travel experience is friendly, reliable, and low-cost.Key ResponsibilitiesProvide top-notch customer...
-
Customer Service Representative
1 week ago
Windsor, Connecticut, United States Spare Time Entertainment Full timeKey Responsibilities:Guest Service: Interact professionally with guests by using Spare Time Service Standards (Code S.E.R.V.E.).Table Maintenance: Maintain settee area by replacing house balls, picking up shoes, cleaning tables, lazy susans, and automatic scorers (where applicable). Remove cracked and chipped balls from racks as needed.Table Preparation:...
-
Customer Solutions Representative
2 weeks ago
Windsor Locks, United States Colt's Manufacturing Company LLC Full timeJob DetailsJob Location W Hartford - West Hartford, CT Education Level High School Salary Range $20.69 - $20.69 Hourly Job Shift Day Job Category Customer Service DescriptionRespond to customer inquiries via mail, telephone or in person contacts. Maintain computer database to track all guns returned to the plant for service. Open, date and evaluate mail...
-
Caregiver (full-time and part-time)
2 weeks ago
Windsor Locks, Connecticut, United States Home Helpers Full timeJob Title: Caregiver (full-time and part-time)We are seeking a compassionate and dedicated Caregiver to join our team at Home Helpers. As a Caregiver, you will provide in-home care and home health care services to seniors, new moms, working parents, and individuals with ongoing care needs.Responsibilities:Provide personal care and support to clients,...
-
Customer Service Representative
2 weeks ago
Windsor, North Carolina, United States Food Lion Full timeJob Title: Customer Service RepresentativeFood Lion is seeking a Customer Service Representative to provide fast, easy, flexible, and friendly service to our customers. As a key member of our Front End team, you will be responsible for achieving Food Lion customer service standards, assisting customers with their shopping needs, and maintaining a clean and...
Customer Assistance Representative Full Time
3 months ago
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board
Why you'll love this job
The Customer Assistance Representative interacts with customers in a courteous, efficient, friendly and professional manner. Starting pay is $15.69 per hour.
What you'll do
These are the essential functions of the job
This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations.
-Greeting customers when they enter the airport or arrive in the ticket area
-Monitor the ticket counter area to ensure it is in compliance with safety policies and procedures
-Assisting customers with self-service kiosk check-in and kiosk baggage processing (e.g., printing boarding passes and receipts)
-Servicing and maintaining kiosk machines (e.g., load paper, clean surfaces)
-Troubleshooting kiosk technology issues to identify the source of issues or errors
-Communicating with IT about kiosk technology issues that require additional servicing
-Verifying that customers’ carry-on baggage complies with FAA/American Airlines polices (e.g., size, quantity)
-Verifying and clearing travel documents (e.g., passports, visas) for customers traveling internationally (e.g., using the Timatic database available in the kiosk)
-Assisting customers with checked baggage processing (e.g., completing credit card transaction, self-tagging, verifying weight)
-Queuing lines in ticket counter areas based on departure times or type of assistance needed (e.g., special assistance, to reduce volume of lines or wait time)
-Accepting and activating customers’ self-tagged baggage at the activation station
-Physically moving baggage throughout the ticket counter area (e.g., move checked baggage to belt, move oversized bags to designated oversized baggage location)
-Assisting customers with checking their assistive devices, sporting equipment, and other oversized items (e.g., verify adherence to appropriate policies)
-Refer customers to customer service agents when appropriate
-Performing clearance and verification of documents at kiosks
-Assisting with the physical movement of non-ambulatory customers as they board, deplane, or otherwise move throughout the gate and larger terminal area
-Assisting unaccompanied minors with boarding, deplaning, or other transportation
-Providing customers with gate information and directions
-Performing paging activities (e.g., to announce forgotten items, to ask customers to return to locked bags) (at some airports)
-Possibly performing additional related duties as deemed operationally necessary by management consistent with the collective bargaining agreement
-Reporting to position on time, as scheduled, and at your assigned station or location, including mandatory overtime requirements, varying shifts, weekends, and holidays Complete job-relevant trainings
-Adhere to government regulations (e.g., DOT, FAA, TSA)
-Adhere to company policies, procedures, and performance standards
-Wear uniforms as required by company policy
-Provide quality customer service in a professional manner in accordance with American’s guidelines
-Use multiple internal resources/systems, including during customer interactions
* Reasonable accommodations may be made for qualifying individuals with disabilities.
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
-High School diploma or GED or international equivalent
-Must be 18 years of age or older
-Read, write, fluently speak and understand the English language.
-Bilingual language skills may be required in some locations
-Applicable valid driver’s license as required by local authorities
-Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements
-Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
-Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
-Must be authorized to work in the U.S.
Preferred Qualifications- Education & Prior Job Experience
-Working knowledge of Sabre or any other Passenger Service System
-Previous face to face Customer Service experience
-Working in a fast pace environment
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
-Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
-Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
-Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
-401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
-Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.
