Medical Support Assistant
2 weeks ago
At the GS-4:
MSA provides clerical and administrative support to Primary Care clinic.
Responsible for answering phones and relaying messages to appropriate staff.
Responsible for scheduling appointments, including interpreting, and verifying provider orders in accordance with VHA national scheduling guidelines.
Monitoring the electronic waitlist, preparing clinic visits, verifying and updating demographics and insurance information, assisting patient with check-in process and provide general information as appropriate.
Other duties as assigned.
At the GS-5 duties include those within the scope of the GS-04 and the following:
Prepares for clinic visits; ensuring encounter forms are completed in order to obtain appropriate workload credit.
Verifies and updates demographics and insurance information; performing basic eligibility, co-pays and preauthorization requirements for specific coverage.
Plans and organizes work with general assistance from the supervisor as to meet local and VA-wide time frames to complete analysis requirements, reports, and special assignments.
Responsible for reporting backlogs.
Responsible for maintaining the confidentiality of information obtained to carry out required duties.
Other duties as assigned.
Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf
Medical Support Assistant:
vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-MSA-VA-Career-Flyer.pdf
Work Schedule
: Monday - Friday, 7:30am - 4:00pm
Paid Time Off:
37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Parental Leave:
After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy:
After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66
.
Retirement:
Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance:
Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Telework
: Ad-Hoc
Virtual:
This is not a virtual position.
Functional Statement #
: 02542F
Fi
nancial Disclosure Report:
Not required
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