Small Business Banking Operations and Governance Manager
Found in: beBee S US - 3 weeks ago
Essential Duties/Responsibilities
Governance Oversight:
Develop, implement, and maintain robust governance policies and procedures to ensure compliance with regulatory requirements and internal standards relating specifically to Small Business Banking, and ensuring an inventory of these policies and procedures are centralized and integrated within the Small Business Banking line of business.
Monitor and evaluate existing governance structures that pertain to Small Business Banking, identifying areas for improvement and implementing necessary changes.
Ensure adherence to risk management protocols and procedures, mitigating potential risks associated with Small Business Banking operations.
Operations Management:
Partner with the Small Business Banking Regional Leadership and Retail Banking Market Operations Leadership to support the overall operations of the Small Business Banking department and serve as a single point of contact for all operational strategic initiatives related to Small Business Banking.
Streamline operational workflows and procedures to enhance efficiency and optimize resource utilization.
Collaborate with cross-functional teams to implement process improvements and technological solutions aimed at enhancing operational effectiveness.
Risk and Compliance:
Partner with the Retail Bank Business Unit Compliance and Retail Bank Risk Assessment teams to assess, test, and monitor compliance with regulatory requirements, internal policies, and industry best practices.
Partner with Small Business Banking Regional Leadership teams and Retail Bank Business
Unit Compliance teams to monitor and ensure adherence to sales practices framework.
Coordinate with compliance officers and legal counsel to address regulatory issues and ensure adherence to relevant laws and regulations.
Serve as single point of contact when developing and delivering training programs to educate staff on compliance standards and operational procedures.
Stakeholder Engagement:
Serve as the single point of contact for internal stakeholders, providing guidance and support on governance and operational matters related to Small Business Banking.
Foster strong relationships with external partners, regulatory agencies, and industry associations to stay abreast of emerging trends and regulatory developments.
Reporting and Analysis:
Partner with the Retail Bank Business Unit Compliance and Retail Bank Business Insights and Reporting teams to support and review regular applicable reporting on key performance metrics, operational trends, and compliance issues.
Support efforts to conduct data analysis and trend forecasting to identify areas of improvement and inform strategic decision-making processes.
Qualifications:
Bachelor's Degree from accredited university OR 4 years of relevant experience
5 years Retail Banking Operations OR Risk Compliance experience
5 years Small Business or Business Banking Operations OR Risk Compliance
Costa Mesa
8:00am - 5:00pm Monday - Friday
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