Manager CRM Operations NBC Sports Next
4 weeks ago
Job Description
- Maintain customer contact & deployment calendars and work with team to ensure all campaigns are planned, executed, and wrapped up.
- Manage and execute email and text channel marketing technical systems. Manage technical email and text system administrators.
- Work cross-functionally with internal teams (Brand marketing, CRM, Ad Sales, etc.) to execute sophisticated email and mobile journeys, automations, behavioral, transactional, and triggered campaigns.
- Ability to set up and deploy campaigns within Salesforce Marketing Cloud (SFMC). This includes creation and implementation of email, SMS, and push. Understanding of data extensions, Journey Builder, and Automation Studio.
- Ensure quality execution of campaigns, communication of and adherence to corporate policies, legal and regulatory requirements (ex: GDPR, CCPA) and departmental procedures.
- Work with developers to ensure accurate customer-facing data is displayed correctly in corresponding emails and app communications.
- Publish timely, actionable results. Report on, and analyze, campaign performance data, and provide recommendations on campaign and process optimization.
- Monitor email deliverability, ensuring best practices for data hygiene, privacy, and opt-in standards.
- Ensure adherence to all guidelines for spelling, grammar, and punctuation through to legal, footers, CANSPAM etc.
- Collect & share competitive & industry trends, new technologies within CRM arena.
- All other duties as defined by Marketing Operations leads.
Qualifications:
QualificationsRequirements:
- A bachelor’s degree is essential.
Hybrid : This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.
Additional Information
NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing AccessibilitySupport@nbcuni.com.
-
Engagement Specialist, Member Care
2 weeks ago
Orlando, United States NBC Universal Full timeCompany Description We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and...
-
Sr. Manager, Solutions Architect
2 weeks ago
Orlando, United States NBCUniversal Full timeSr. Manager, Solutions Architect - NBC Sports Next Full-time Business Segment: NBC Sports We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC,...
-
Engineering Manager
4 weeks ago
Orlando, United States NBCUniversal Full timeJob DescriptionJob DescriptionCompany DescriptionWe create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local...
-
Platform Operations Manager
1 week ago
Orlando, United States NBCUniversal Full timeJob DescriptionJob DescriptionCompany DescriptionWe create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local...
-
Data Engineer
1 week ago
Orlando, United States NBCUniversal Full timeJob DescriptionJob DescriptionCompany DescriptionWe create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local...
-
Senior Platform Operations Engineer
7 days ago
Orlando, United States NBCUniversal Full timeJob DescriptionJob DescriptionCompany DescriptionWe create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local...
-
Engagement Specialist, Member Care
1 week ago
Orlando, United States NBCUniversal Full timeJob DescriptionJob DescriptionCompany DescriptionWe create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local...
-
Associate Manager, Performance Marketing
7 days ago
Orlando, United States NBCUniversal Full timeJob DescriptionJob DescriptionCompany DescriptionWe create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local...
-
Engineering Manager NBC Sports Next
4 weeks ago
Orlando, Florida, United States NBCUniversal Full timeJob DescriptionThe NBC Sports Next Consumer Technology group is currently seeking a manager of software engineering to work with and lead a team of other software engineers to deliver projects and systems critical to NBC Sports Next & Fandango business. You will take part in product strategy, establish project plans, and work with engineering teams across...
-
Engagement Specialist, Member Care
3 weeks ago
Orlando, Florida, United States NBCUniversal Full timeJob Description SPORTS NEXT NBC Sports Next is where sports and technology intersect. We’re fueled by our mission to innovate, create larger-than-life events and connect with sports fans through technology. We’re a subdivision of NBC Sports and home to leading technology platforms and digital applications for Youth & Recreational Sports; Golf; and...
-
Sr. SQL Data DBA
1 week ago
Orlando, United States NBCUniversal Full timeJob DescriptionJob DescriptionCompany DescriptionCOMPANY DESCRIPTION – We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports,...
-
Software Quality Engineer II
1 week ago
Orlando, United States NBCUniversal Full timeJob DescriptionJob DescriptionCompany DescriptionCOMPANY DESCRIPTION – We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports,...
-
Director, Marketing Analytics and Technology
4 weeks ago
Orlando, United States NBCUniversal Full timeJob DescriptionJob DescriptionCompany DescriptionWe create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local...
-
Senior Platform Operations Engineer
3 weeks ago
Orlando, Florida, United States NBCUniversal Full timeJob Description Senior Platform Operations Engineer will be a key member of our DevOps Team, helping to build and support the core infrastructure of the GolfNow Platform services and products through activities and key responsibilities that include: Contributing to efforts that ensure the continuous and smooth running of the GolfNow platform while...
-
Manager CRM Operations NBC Sports Next
4 weeks ago
Orlando, Florida, United States NBCUniversal Full timeJob DescriptionMaintain customer contact & deployment calendars and work with team to ensure all campaigns are planned, executed, and wrapped up.Manage and execute email and text channel marketing technical systems. Manage technical email and text system administrators.Work cross-functionally with internal teams (Brand marketing, CRM, Ad Sales, etc.) to...
-
Sr. Manager, Retention Marketing
1 month ago
Orlando, Florida, United States NBC Universal Full timeCompany DescriptionWe create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and...
-
Sr. Manager, Retention Marketing
1 month ago
Orlando, Florida, United States NBC Universal Full timeWe create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium...
-
Training Specialist
3 weeks ago
Orlando, Florida, United States NBC Universal Full timeWe create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium...
-
Principal Software Engineer
3 weeks ago
Orlando, Florida, United States NBC Universal Full timeCOMPANY DESCRIPTION – We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network,...
-
Associate Manager, Performance Marketing
3 weeks ago
Orlando, Florida, United States NBCUniversal Full timeJob Description The Associate Manager, Performance Marketing position will play an integral part of the Performance Marketing team executing highly visible campaigns for several key brands across NBC Sports Next and Fandango. This position will help manage the execution, analysis, and optimization of multiple paid marketing campaigns across several ad...