Fabrication Customer Experience Representative

3 months ago

Minneapolis, United States Joseph T. Ryerson & Son, Inc Full time
Fabrication Customer Experience Representative - Minneapolis
  • Job ID:6017
  • Functional Area:Sales - Fabrication
  • Position Type:Full-Time Employment
  • Experience Required:None
  • Location:MN-Minneapolis
  • Department:Sales - Fabrication
  • Education Required:Bachelors Degree Preferred
  • Relocation Provided:No

Position Description:
Ryerson Inc., one of the largest metals distributors in the US, is currently seeking Fabrication Inside Sales Associates to join our sales team in Minneapolis, MN. This is a transactional and relational position that works with internal and external customers in the fabrication and plate sales function.

Responsibilities include the following:

* Daily interaction with large customer base on contractual and transactional business
* Responding to customers quotations, needs, inquires, and complaints
* Administrative processing of customer orders (i.e. quotations and order entry)
* Price completed part/assembly with material, labor, & freight costs
* Sourcing for not stocked items and fabrication entry
* Understanding of the process that transforms raw material to finished products
* Following up and out calling for direct sales
* Communicating of any interaction that might require the outside salesperson's/customer attention, or may result in additional sales
* Understanding the goals and concepts of our business and incorporating business goals to achieve sales growth and profitability
* Working closely with customers, territory managers, credit, outside processors, inventory, systems, warehouse, and other departments in the company.

Position Requirements

* Bachelors degree
* 1 - 3 years fabrication sales experience in the metals industry
* Fabrication experience and knowledge preferred
* SAP experience a plus
* Ability to understand the core processes that are involved with our value added sales strategy such as thermal cutting, punching, forming, welding etc.
* Strong math aptitude
* Proficient in Microsoft applications (i.e. Word, Excel, Outlook)
* Is aggressive, competitive and self-motivated
* Detail oriented, organized and can multi-task
* Strong interpersonal and communication skills
* Problem solving/conflict resolution and negotiation skills
* Ability to work well and excel while working with a team or individually

Position Requirements:
* Bachelors degree
* 1 - 3 years fabrication sales experience in the metals industry
* Fabrication experience and knowledge preferred
* SAP experience a plus
* Ability to understand the core processes that are involved with our value added sales strategy such as thermal cutting, punching, forming, welding etc.
* Strong math aptitude
* Proficient in Microsoft applications (i.e. Word, Excel, Outlook)
* Is aggressive, competitive and self-motivated
* Detail oriented, organized and can multi-task
* Strong interpersonal and communication skills
* Problem solving/conflict resolution and negotiation skills
* Ability to work well and excel while working with a team or individually

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex (including gender identity, sexual orientation or preference, and pregnancy), age, national origin, religion, disability or genetic information, marital status, status as a veteran, or any other federal, state or local protected class or artificial barrier.

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