Suite Attendant | Part-Time| Portsmouth Pavilion

2 weeks ago

Portsmouth, United States teamworkonline Full time

Overview

The Suite Attendant is responsible for the service of all beverages, both alcoholic and non-alcoholic to our VIP suites. They must be personable, professional and able to work in an ever changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need. Ability to walk and be on your feet is a MUST. Customer service driven position.

 

This role will pay an hourly wage of $8.00. plus tips 

 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

job expires 6/30/2024

Responsibilities

  • Must demonstrate ability to meet the company standard for excellent in the areas of guest service, interaction with co-workers and uniform standards.
  • Follow the bar pre-shift notes and bar menus and provide service as described.
  • Serve alcoholic beverages following all proper procedures for serving alcoholic drinks including state/federal regulations pertaining to the distribution of alcohol.
  • Responsible to learn or have knowledge of various beer, wine varieties & spirits available.
  • Must pour drinks responsibly in accordance with company standards for serving size.
  • Must check guest’s ID in accordance with state/federal regulations to verify minimum age requirement for the purchase of alcoholic beverages.
  • Must communicate a cut-off to a guest as required.
  • Listening and responding to any customer requests or concerns.
  • Attendants are expected to de-escalate intoxicated guest situations. If a guest becomes confrontational, belligerent, or uses extreme profanity, the bartender may contact management or security as required.
  • Contact a management member if he/she is unable to resolve or make a decision beyond the scope of standard decision-making.
  • Request additional product or restock product as required
  • Maintains clean and sanitary work station at all times. Ensures suites area bar equipment is clean & well maintained.
  • Other duties as assigned such as set-up and breakdown of bar equipment as required and assisting with organization of the cooler
  • Taking and filling orders off of a POS system 

 

Qualifications

  • Six months or more experience bartending.
  • Ability to walk and be your feet for long periods of time
  • Ability to prioritize tasks in a fast-paced environment.
  • Ability to be self-directed while working in a team-oriented environment.
  • Excellent interpersonal and communication skills.
  • Ability to work a flexible schedule including nights, weekends and long hours.
  • Customer service is a must.

 

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