Associate Director, Patient Engagement, Global Digital Engagement Delivery

1 week ago

Indianapolis, United States Eli Lilly and Company Full time

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

The Associate Director, Patient Engagement, Global Digital Engagement Delivery leads digital strategy implementation for clinical trials worldwide with the goal of accelerating enrollment. This role is responsible for innovative tools, streamlined patient experiences, and global alignment. This role is also accountable for collaborating across functions and geographies to orchestrate implementation of country initiatives and technologies that align with and enhance the global framework. The Associate Director is responsible for maintaining a culture of quality and inspection readiness including understanding of necessary local and geographical requirements and driving decisions for on time delivery of Lilly assets.

Primary Responsibilities: This job description is intended to provide a general overview of the job requirements at the time it was prepared. The job requirements of any position may change over time and may include additional responsibilities not specifically described in the job description.

Technical Leadership

  • Collaborates with the Digital Senior Director to operationalize the global digital strategy, including scope, measurements, resources, and timelines.

  • Works with internal and external geographic leaders to understand global digital touchpoints and deliver an integrated strategy.

  • Translates the digital strategy into multi-year roadmaps and measurement plans.

  • Leads the digital roadmap, ensuring on-time delivery of key initiatives.

  • Pursues and integrates new digital vendor partnerships.

  • Leads digital innovation planning and execution.

  • Generates health-literate content for clinical trial platforms.

  • Oversees the impact of the global digital strategy and drive value.

    Enterprise Leadership

    • Aligns global digital engagement implementation plan with key decision makers.

    • Collaborates with cross-functional teams to meet enterprise needs and regulatory standards.

    • Proposes and leads digital improvement programs.

    • Monitors trends and enhances digital patient engagement.

    • Influences internal/external approaches for better experiences.

    • Drives adoption of innovative recruitment strategies.

    • Uses data for continuous improvement.

    • Fosters a culture of partnership and efficiency.

      Minimum Qualification Requirements:

      • Bachelor’s Degree in scientific or health related field, digital specialty/marketing/communications (or equivalent degree).

      • Minimum of 3 years experience in pharmaceutical industry, clinical trials/drug development.

      • Minimum of 3 years experience in communications, preferably digital communications.

      • Qualified candidates must be legally authorized to be employed in the country. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B, or TN status) for this employment position.

        Other Information/Additional Preferences:

        • Post-graduate degree (e.g., Pharm D, M.S., M.B.A. or Ph.D.)

        • Broad understanding of pharmaceutical drug/device development process

        • Experience scaling new functional and digital capabilities across geographies

        • Ability to influence team members and deliver to timelines

        • Excellent communication and strong interpersonal skills

        • Prior experience in managing complex/cross-functional projects.

        • Ability to translate customer insights into effective plans

        • Cross-functional agility within a matrixed organization

        • Critical thinking skills in a dynamic environment

        • Proven track record of operational compliance within the pharmaceutical industry

        • Successful track record implementing global programs/systems

        • Innovative, creative, and knowledgeable about new communications trends

        • Attention to detail

        • Minimal travel required: 0-10%

          Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( Lilly_Recruiting_Compliance@lists.lilly.com ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

          Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

          Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women’s Network, Working and Living with Disabilities. Learn more about all of our groups.

          #WeAreLilly

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