Program Analyst

3 weeks ago

Colorado Springs, United States Department Of Homeland Security Full time
Summary

Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-stakes environment to safeguard the American way of life. In cities across the country, you would secure airports, seaports, railroads, highways, and/or public transit systems, thus protecting America's transportation infrastructure and ensuring freedom of movement for people and commerce.



Duties

This Program Analyst position is located Operations Support (OS), Enrollment Services Vetting Programs (ESVP), Transportation Security Administration, Department of Homeland Security (DHS). Duties include but are not limited to:

  • Identifies and proposes technically sound and administratively compliant solutions to a range of recurring issues requiring considerable judgment to ensure that recommendations and approaches best meet TSA operational needs. Contributes to the development of long range strategic and short range tactical organizational goals, objectives and resource requirements.
  • Uses automated systems and database to compile and analyze statistical and narrative data; identifies trends and isolates areas of concern. Develops options and alternatives to build on positive trends and mitigate negative ones; makes recommendations to prevent potential problems and bottlenecks.
  • Assists senior personnel with extensive or complex research projects. May recommend unprecedented interpretations of guidance consistent with mission requirements and compliance with underlying statutes and exercises some discretion in advocating specific courses of action.
  • Responds to inquiries from internal and external stakeholders, and serves as a technical specialist for operational aspects of assigned program(s). Assists with developing standard TSA responses to recurring questions and issue, and general informational materials; supports dissemination of coordinated and consistent messages using a variety of methods and media platforms.
  • Develops and provides formal and informal presentations and briefings on program operations and activities for variety of audiences, including senior management and external stakeholders.

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